We performed a comparison between Darktrace and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The basic features are okay and I'm satisfied with the Defender."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Does a thorough job of examining email and URLs for malicious content."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us."
"The most valuable features of Darktrace are its full capabilities. You have visibility of everything."
"The models, triggers, and alerts are customizable."
"The initial setup is simple."
"It provides a comprehensive, detailed view of network activity and whatever is happening inside it."
"Darktrace is extremely stable."
"The solution is outstanding from a monitoring perspective."
"We allow customers to access our Wi-Fi as guests, and some of them were going to restricted sites. Darktrace showed us what they were doing so we could block them."
"It offers great security against malware and other threats."
"Microsoft EOP's most valuable feature is a shared mailbox."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"Online Protection's most valuable feature is its admin interface."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"It provides security to both on-premises and Azure infrastructures."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"The threat management feature includes policies and alerts that are valuable."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The GUI is sometimes slow to fetch the device report and could be improved."
"The phishing and spam filters could use some improvement."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The custom alerts have to improve a lot."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"It can have more integration with orchestration or event management solutions. They can provide more knowledge or research information for analysts for investigating cases and detecting anomalies in networks."
"Darktrace could improve by being more user-friendly."
"The main portal needs improvement as it is difficult to use."
"It should be easier to access the Darktrace portal and its documentation. Only the customer can access their portal and support. It could be cheaper."
"The dashboard and reporting for this solution could be improved as it is currently complex. The GUI for this solution could also be improved."
"Its documentation is not up to the mark. At times, I have a lot of trouble finding a solution. Even when I posted questions on the community chats, it took a lot of time for me to get answers. That's something that can be improved. Darktrace can focus on creating a more interactive community. If there are more people from Darktrace to focus on community chats, it would be better."
"The solution would benefit from automation. Currently, you have to know what you are searching for."
"I would like to see a feature where the tool ingests information from an anti-malware product that is present at the endpoint."
"The tool's classification for bulk email is cumbersome."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The security features could be better."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The solution needs to improve its backup."
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Darktrace is ranked 11th in Email Security with 66 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. Darktrace is rated 8.2, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Barracuda Email Security Gateway. See our Darktrace vs. Microsoft Exchange Online Protection (EOP) report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.