We performed a comparison between Datadog and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration, and event-filtering capabilities. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. LogRhythm SIEM has the potential to improve its SOAR and NDR features, platform stability, and MDI integration. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. LogRhythm SIEM's setup is considered to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
"We have found that we're able to get in and out of troubleshooting issues much more rapidly, which in turn, of course, enables us to spend more time on our products."
"The product has offered increased visibility via logging APM, metrics, RUM, etc."
"The initial setup is very straightforward."
"This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space."
"Because of our client focus, it is easy for us to sell. This is because it is easy to use and easy to set up."
"It brings in observability, monitoring, and alerting capabilities - all of which we need to operate at scale."
"The most valuable features are the dashboards and the reporting."
"Since we integrated Datadog, we have had increased confidence in the quality of our service, and we had an easier time increasing our delivery velocity."
"Alarms are the most valuable feature. We also like the dashboard and how things are at your fingertips. The fact that we can now edit the report templates is going to be a great thing."
"The ability to investigate a particular period of time where you can analyze logs is its most valuable feature."
"This solution has improved our organization in many different ways. The biggest benefit is being able to view all information in one dashboard instead of having to look at several different applications and dashboards. I can see information across our entire environment and every aspect of our network."
"I would say the most valuable feature of LogRhythm is that it has built-in UEBA functionality, among other basic Windows packages."
"We have to be able to show the evidence, and LogRhythm does a great job of putting it forward and making it easy to create reports with nice looking dashboards, which show off what we are doing as a security program."
"The most useful feature that I've found so far is the search function. I like all the different ways you're able to search through metadata and the different ways you're able to correlate or search through logs to find out what's going on."
"The product is great for medium to large-scale organizations."
"Automations are very valuable. It provides the ability to automate some of our small use cases. The ability to integrate with other products that use an API is also very useful. LogRhythm has a plugin for it that we can connect and start to move down towards the path of a single pane of glass instead of having multiple or different tools."
"It seems that admin cost control granularity is an afterthought."
"The solution should provide alerts for cloud outages."
"Their security features could be improved. We looked at their Security Monitoring feature but it was early in its development. Datadog are just getting into the security space so I'm sure this will improve in the future."
"We need more integration with security tools like Drata."
"The on-premise version is very difficult to upgrade."
"Sometimes, it takes a long time to load the dashboard if we have many charts."
"I'd like to see better pricing and more integration in the next release."
"The logging could be improved in the future."
"I have probably submitted half a dozen log parser requests, and I keep finding more stuff that we need to keep an eye on that doesn't have a definition in LogRhythm."
"The responses provided by the cloud team are inefficient."
"We would like to see more things out of the console into the web UI. I guess this is what they are doing in 7.4."
"When we had version 7.2.6, there were a lot of issues deploying that version and with the indexing. The indexer was unstable. So, we were not able to use the platform when we were on that version until we were able to upgrade to 7.3.4."
"The log storage capacity should be increased."
"In the next release, I would certainly like to see more HIPAA compliance. I would also like to see more integration with Palo Alto Networks, particularly their Traps, which is their endpoint solution."
"I think there is room for improvement because the system is still running on the Windows Server platform. The problem with running on Windows is that it is not that good for scaling and providing for big deployment environments."
"The console installation is an area with a shortcoming in the solution that needs improvement. If LogRhythm SIEM can offer a web console, it would be great."
Datadog is ranked 3rd in Log Management with 137 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. Datadog is rated 8.6, while LogRhythm SIEM is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas LogRhythm SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Microsoft Sentinel, Wazuh and LogRhythm Axon. See our Datadog vs. LogRhythm SIEM report.
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