We performed a comparison between Datadog and USM Anywhere based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. USM Anywhere is highly regarded for its extensive reporting capabilities, thorough vulnerability assessment, seamless file integration, and user-friendly management features. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. USM Anywhere users have suggested improvements in self-service plugin management, database optimization, and third-party threat intelligence integration.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some users say that USM Anywhere's customer service is knowledgeable and responsive, while others have faced delays and incomplete answers.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. The initial setup for USM Anywhere is generally considered to be straightforward if the user has technical knowledge. Vendor assistance is also available during the deployment phase.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. USM Anywhere is seen as more cost-effective than premium solutions like IBM QRadar and Splunk, with pricing considered reasonable and relatively low.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. USM Anywhere has garnered favorable feedback regarding its ROI.
"The tool's deployment is easy."
"The most valuable aspect of the solution is the APM."
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"I really enjoy the RUM monitoring features of Datadog. It allows us to monitor user behavior in a way we couldn't before."
"We have way more observability than what we had before - on the application and the overall system."
"The many dozens of integrations that the solution brings out of the box are excellent."
"It has scaled great. I haven't run into any problems anywhere that I've used it. They have handled everything that we have needed them to."
"Our main focus was intrusion detection, alerts, and correlation. It's easy to use AlienVault and integrate it with other alert tools because it includes lots of connectors. Either the tool is already there, or AlienVault will write an API for us if they don't have a connector for the solution that is providing the logs."
"Log-monitoring and alerting enable us to know when things happen that we need to know about."
"OTX is a great module that lets staff maintain and monitor updates regarding events in the infrastructure and takes decision to improve the security perimeter."
"The vulnerability scanning is helpful to identify the areas that need patching or fixes installed."
"This solution can completely detect and prevent incidents on your network."
"We're using it more for reporting, that's all. We're using it to help our customers to pass any kind of audits that they receive."
"The ease of implementation is the most valuable feature."
"The new cloud-based panel is excellent both for client review as well as for our SOC to review and respond to threats. It is much easier to configure and use than the previous solution from AlienVault."
"Datadog could always lower the price!"
"Billing should be more transparent."
"When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."
"We need a lot of modules since we collect all data logs from all operating systems."
"We need more integration with security tools like Drata."
"The product needs a better Datadog agent installation."
"It would be ideal if the product offered a bit more monitoring from our dashboard."
"Delta traces on the Golang profiler are extremely expensive concerning memory utilization."
"As this software is in the cloud, you do not have control on updates and general changes which are happening."
"The price of AT&T AlienVault USM could be reduced."
"The other thing is the agent is OSSEC. They needed to create its own agent to help to find threats on the devices that it happens to be installed."
"There could be some type of integration with our existing portal. We have our own customer portals, and it would be good if there was an integration so that our portal can provide reports. There could be some type of API into the AlienVault system with the USM system so that it is easy to show the customers high-level reports of the system through our portal."
"Reporting is convoluted and difficult at times, although they claim to have hundreds of pre-built reports, very few of them are actually useful for anything but what the USM is doing."
"I think plugin management should be self-service on AlienVault USM. The other product is self-service but on the USM side. You have to submit a ticket then AT&T creates and updates the plugins."
"The only complex area of the setup was writing the custom scripts."
"We would like more plugins. This being the main point of improvement which would benefit the users."
Datadog is ranked 3rd in Log Management with 137 reviews while USM Anywhere is ranked 15th in Log Management with 113 reviews. Datadog is rated 8.6, while USM Anywhere is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar and Splunk Enterprise Security. See our Datadog vs. USM Anywhere report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.