We performed a comparison between DX Spectrum and Moogsoft based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can use it to detect whenever things go wrong on my network."
"It is easy to understand and determine when and/or where the network is failing."
"Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective."
"The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."
"Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing."
"This product provides good visibility into applications at the backend."
"Offers a lot of functionality."
"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"The Event Management feature is quite valuable."
"I like the prediction features."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Moogsoft's most valuable features are event management, correlation, and observability."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The product currently seems to be a few steps ahead of the competition."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"If they could interact with the MIBs of vendors better, and have a lot more pre-loaded ones, that would be amazing for us right now."
"The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"DX Spectrum is stable. However, now and then there are some issues, but overall it is good."
"DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support."
"Needs better integration with all the other products in the Agile suite of tools; anything they could do to make that less complex, would be great."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"It is taking a long time to set it up and could do more to roll out quickly."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"They should consider including Chatbot."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews while Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews. DX Spectrum is rated 8.4, while Moogsoft is rated 7.6. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and Nagios XI, whereas Moogsoft is most compared with ServiceNow IT Operations Management, OpsRamp, BigPanda, Dell CloudIQ and Dynatrace. See our DX Spectrum vs. Moogsoft report.
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