We performed a comparison between DX Unified Infrastructure Management and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Probe packages and probe deployment."
"It is very scalable."
"Technical support is great."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"It delivers our customers many metrics, so they may make decisions"
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"The documentation is very good."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The solution effectively monitors network devices and servers."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The threshold alerting is the most valuable feature."
"It handles the basics of monitoring."
"The user interface is good enough."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"It is a little complex to use versus other softwares."
"We would like to see automatic network topology."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"We've had issues with pulling reports."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"There should be wider coverage of storage infrastructure."
"The dashboards need to be improved."
"Currently lacks a mobile application which would be helpful."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"The technical support does not bother to respond."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"The interface needs some work."
"The point system is not clear and clarity around this would improve our understanding of the system."
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DX Unified Infrastructure Management is ranked 36th in Network Monitoring Software with 120 reviews while WhatsUp Gold is ranked 45th in Network Monitoring Software with 22 reviews. DX Unified Infrastructure Management is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". DX Unified Infrastructure Management is most compared with ManageEngine OpManager, SCOM, DX SaaS, DX Spectrum and Nagios XI, whereas WhatsUp Gold is most compared with Grafana, SolarWinds NPM, Zabbix, PRTG Network Monitor and Nagios XI. See our DX Unified Infrastructure Management vs. WhatsUp Gold report.
See our list of best Network Monitoring Software vendors, best Server Monitoring vendors, and best IT Infrastructure Monitoring vendors.
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