We performed a comparison between Dynatrace and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is rock solid. We put a lot of stress on it."
"The ability to create any dashboard that you want for different levels of reporting for technical people, managers, or even executive level. They can get a one page view of what the system health and performance looks like."
"The most valuable feature is, I can quickly go to the PurePath and find the problem in the application. I can say that it provides me a way by which I can quickly find the root cause of the problem."
"The visibility that it provides is most valuable."
"The vendor team who did the setup was very good. They sent a very skillful resource for the setup."
"We scaled from 300 agents to 800 agents in six months. There were no issues at the server level, which is pretty good."
"We have identified some critical issues, which are not available or recreatable in the Dev or QA environment."
"We spend less time on troubleshooting issues since Dynatrace proactively informs us of an impending bottle neck."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"User session details"
"Enormous capability to monitor Citrix environments."
"Single pane of glass to review status of the full environment."
"eG Enterprise has a single pane of glass for observability and monitoring."
"It gives good insight into inside of what's going on with Exchange."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"From the Dynatrace SaaS platform, they talk about the APIs. The approach they take is, "We create the APIs, you use them however you want." I like it, that gives us flexibility. But at the same time, if your company does not have a huge number of APM specialists, or it does not have the time and resources available to spend on these kind of technology developments, it would be helpful if there were out-of-the-box solutions available from the platform. I would certainly consider that, because that would make us go to market much faster, rather than redeveloping our own solutions based on those APIs."
"I would like to see Dynatrace be more user-friendly. Sometimes there are too many options to use from, which is good, but it can become confusing on how to proceed."
"They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother."
"I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company."
"Its infra monitoring is not that good. They are mainly into the APM environment, such as network monitoring and other things. Strong end-to-end infrastructure monitoring is missing. SNMP monitoring is currently not very good in this solution."
"For AppMon, there is always room for improvement: charting, dashboarding, and user management."
"We have some issues with react user sessions."
"The messaging layer is not really capturable and measurable right now."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"Dashboards are difficult to create, and not so useful."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Needs to improve the networking monitor capabilities."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The solution needs to enhance the management dashboards."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 20 reviews. Dynatrace is rated 8.8, while eG Enterprise is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, AppDynamics and PRTG Network Monitor. See our Dynatrace vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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