We performed a comparison between Dynatrace and Graylog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. Graylog stands out with its exceptional search functions, seamless integration with Elasticsearch, and real-time data access. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Graylog could benefit from additional customization options and an improved rule-creation process.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Graylog's customer service is generally well-regarded, with reviewers noting effective solutions and satisfactory experiences. While response times may differ, Graylog's support is considered superior compared to that of other products.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. Some Graylog users said the setup was easy. Other reviewers faced challenges, but these were easily resolved with help from the vendor’s support staff. Graylog is easier to set up in smaller environments, but it could get complicated in large clusters.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. Graylog offers an enterprise edition and an open-source option with a daily capacity restriction. Some users said that data costs can be expensive.
ROI: Dynatrace users said the solution saved them money and reduced downtime. Dynatrace users said the solution saved them money and reduced downtime. Graylog can offer some cost savings. The precise ROI may vary depending on the organization’s size and use case.
"The NeoLoad plugin is awesome, and it gets results from load tests correlated with test scenarios."
"I can get everything on a single page."
"Dynatrace has allowed us to pinpoint quickly any pain points our clients experience with our applications and respond accordingly."
"Its monitoring and key purpose capabilities are the most valuable. It provides the root cause of problems and helps peers join the war room."
"It's very easy to reach the root cause of the problems in the applications, due do the analysis with Dynatrace. The timeframe to update and fix the applications has been reduced a lot compared to what we had before Dynatrace."
"If you look in the APM sector, it is a very nice package to install."
"End-to-end visibility of the applications, since we have them instrumented. Understanding where the hotspots are in the applications."
"Improves the ability to isolate issues and determine root cause with the same tool."
"I like the correlation and the alerting."
"One of the most valuable features is that you are able to do a very detailed search through the log messages in the overview."
"Everything stands out as valuable, including the fact that I can quantify and qualify the logs, create pipelines and process the logs in any way I like, and create charts or data maps."
"The solution's most valuable feature is its new interface."
"Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."
"The best feature of Graylog is the Elasticsearch integration. We can integrate and we can run filters, such as an event of interest, and those logs we can send to any SIEM tool or as an analytic. Additionally, there are clear and well-documented implementation instructions on their website to follow if needed."
"This had increased productivity for the dev and support teams, because we are directly notifying them."
"Graylog's search functionality, alerting functionality, user management, and dashboards are useful."
"Dashboarding and having different templates available for more business reporting, or even other metrics, would be useful."
"There should be more visibility for network performance monitoring. There should be more metrics for things like 5G and IoT. That would be the main thing because they've moved more to mobile performance rather than fixed networks."
"Most of the time, chat support is not good enough for answering queries."
"There is still a bit of redundancy in Dynatrace."
"It needs certain UI changes to make going back to certain Windows easier. Certain windows open up in a different category with different set values and throw you off if you are not used to it."
"When it comes to monitoring, we did the integration with VMware vCenter, and we were able to see some good stuff. The VMware vCenter integration was really great, but what we really missed was the integration with the network management stuff such as Cisco ACI. We wanted to see integration in that area, but it was not provided by Dynatrace. So, the main feature for us is integration with things like Cisco ACI. If they can bring that one in, with vCenter in there, it would be a total solution. It would be absolutely incomparable to anything else in the market."
"Our main problems have been that it has a high learning curve to it. I've used it for about three years now and I'm still learning it. There are some videos and there is some documentation out there, but it still requires you to delve into the tool to learn it. A little bit more comprehensive self-paced training would help."
"The pricing of the product could be improved."
"More customization is always useful."
"I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second."
"Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt."
"The biggest problem is the collector application, as we wanted to avoid using Graylog Collector Sidecar due to its architecture."
"Lacks sufficient documentation."
"I would like to see a default dashboard widget that shows the topology of the clusters defined for the graylog install."
"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."
"Dashboards, stream alerts and parsing could be improved."
Dynatrace is ranked 4th in Log Management with 341 reviews while Graylog is ranked 11th in Log Management with 18 reviews. Dynatrace is rated 8.8, while Graylog is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Graylog writes "Great detailed search features and easy Java integration, but needs improvement in integration with Python". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Graylog is most compared with Grafana Loki, Wazuh, syslog-ng, Splunk Enterprise Security and Fortinet FortiAnalyzer. See our Dynatrace vs. Graylog report.
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