We performed a comparison between Eggplant Test and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."
"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."
"The solution is a stable one."
"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"It is easy to set up."
"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."
"We are able to now automate tests, which so far have been manual."
"The initial setup is pretty easy and it's quick to deploy."
"The most valuable feature of this solution is regression testing tools."
"The solution has a very nice interface."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"The most valuable feature is the integration with Azure DevOps."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"The most valuable features are the desktop and mobile modules."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"The language is too specific; it is just for Eggplant."
"It has low productivity."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"The solution would crash from time to time."
"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."
"They need to update the Linux. I think it's kind of an outdated Java Swing application."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"The pricing is the constraint."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"The integration tools could be better."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
Eggplant Test is ranked 12th in Test Automation Tools with 16 reviews while SmartBear TestComplete is ranked 7th in Test Automation Tools with 71 reviews. Eggplant Test is rated 7.8, while SmartBear TestComplete is rated 7.6. The top reviewer of Eggplant Test writes "Empowers effective test automation with comprehensive platform coverage and scalability". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Eggplant Test is most compared with Selenium HQ, Tricentis Tosca, Katalon Studio, froglogic Squish and OpenText UFT One, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and UiPath Test Suite. See our Eggplant Test vs. SmartBear TestComplete report.
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