Elastic Observability vs OpenText SiteScope comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
7.8
Number of Reviews
22
Ranking in other categories
IT Infrastructure Monitoring (10th), Log Management (14th), Container Monitoring (4th), Cloud Monitoring Software (8th)
OpenText SiteScope
Ranking in Application Performance Monitoring (APM) and Observability
27th
Average Rating
7.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Application Performance Monitoring (APM) and Observability category, the market share of Elastic Observability is 6.8% and it increased by 41.6% compared to the previous year. The market share of OpenText SiteScope is 0.2% and it decreased by 56.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
Unique Categories:
IT Infrastructure Monitoring
4.0%
Log Management
1.2%
No other categories found
 

Featured Reviews

SRIDHAR KARRA - PeerSpot reviewer
Jul 3, 2023
A solution offering stability, good support, and a straightforward setup phase
Right now, I don't have any comments on what needs to be improved because I handle the delivery unit at a CEO's level. So, it's my team who works hands-on and on a day-to-day basis. Hence, they may be the right people to comment on this. The price of the solution can make a 100 percent difference. I think the licensing model may not have major issues because it's only a node-based one or something. However, the customers should first consume the existing features completely because quite a few customers do not use the complete capacity of Elastic's enterprise version. So that's how things are in India right now. The price is the only issue in the solution. It can be made better and cheaper.
DC
Jun 20, 2022
Offers agentless monitoring, is easy to configure and reduces downtime
Most modern-day solutions in this area include both agentless and agent-based monitoring in the same package. The lack of an agent makes for a simple installation and relatively simple configuration, however, in these days of highly-distributed computing resources Sitescope is missing a number of critical features. 1. The lack of an agent means that remote monitoring requires multiple firewall ports to be opened. This is often a problem when connecting multiple sites. It also makes cloud implementations less attractive too. 2. As data must be "pulled" from the system being monitored, there is a reliance on a performant network and a well-specified Sitescope server. Sitescope scores well for basic simplicity and it integrates well into other products within the Micro Focus software family - e.g. Operations Bridge.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution allows us to dig deep into data."
"The solution has been stable in our usage."
"The product has connectors to many services."
"For full stack observability, Elastic is the best tool compared with any other tool ."
"The architecture and system's stability are simple."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"For the system environment, SiteScope can be useful."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"The URL monitoring is excellent."
 

Cons

"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
"Elastic Observability needs to have better standardization, logging, and schema."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"More web features could be added to the product."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"They should provide more templates for new vendor devices."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
 

Pricing and Cost Advice

"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"The product is not that cheap."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"We will buy a premium license after POC."
"The price of Elastic Observability is expensive."
"Pricing is one of those situations where the more you use it, the more you pay."
"Elastic Observability's pricing could be better for small-scale users."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
"Licensing is a little steep."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
15%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
30%
Manufacturing Company
15%
Computer Software Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
I rate the pricing a five out of ten. The product is not that cheap.
What needs improvement with Elastic Observability?
The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configurati...
What do you like most about Micro Focus Voltage SiteScope?
The most valuable feature of SiteScope is its infrastructure monitoring.
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
I would rate the pricing of SiteScope as a five out of ten in terms of costliness. It is not overly expensive, but there is room for improvement in terms of cost-effectiveness in some areas.
What needs improvement with Micro Focus Voltage SiteScope?
In terms of improvement, OpenText SiteScop could become a better solution by adding more monitoring templates, like RedScope, to make it easier to track specific technologies. It should also improv...
 

Also Known As

No data available
Micro Focus SiteScope, HPE SiteScope, SiteScope
 

Learn More

 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Vodafone Ireland, Kuveyt Turk Participation Bank
Find out what your peers are saying about Elastic Observability vs. OpenText SiteScope and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.