We performed a comparison between ESET Cloud Apps Protection and Fortinet FortiMail based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Since we have started using the solution, there have been fewer compromises."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Defender helps us prioritize threats across our organization."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The technical support is good and quick to resolve issues."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The user quarantine feature in the solution is good...It is a stable solution."
"After implementing FortiMail, the spam, and malicious emails we receive have significantly reduced, making it much simpler to manage."
"The anti-spam feature is very valuable."
"Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP)."
"The number of false positives is minimal."
"Clean user interface and good sandbox."
"Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good."
"The solution has a user-friendly interface. It is easy to deploy and handle. You can easily troubleshoot the issues of the solution."
"We need to be able to whitelist data at the backend."
"We need a separate license and we don't know how to get the license that is required."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"There is room for improvement with the UI."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"Microsoft Defender for Office 365 should be more proactive."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list."
"The infrastructure could be improved."
"It's difficult for me to talk about areas for improvement in Fortinet FortiMail because I'm the general manager of the company and I'm an engineer with knowledge about the solution, but I'm not deeply involved in its implementation. As I mentioned previously, Fortinet FortiMail is also being used within the company, and I'm happy with its functionality, but sometimes, attacks pass and avoid the Fortinet FortiMail filters, but those could be very sophisticated attacks. There could still be an improvement in the filtering feature of the solution, though the security of Fortinet FortiMail is okay for me because I believe you can't implement one hundred percent security in any solution. The initial setup for the solution also needs improvement. The setup is supposed to be simple, but then the customer starts to complain that some of the false positive emails are reaching quarantine, so my team has to configure it again. There have been instances when Fortinet FortiMail rejects valid emails because some of the service partners of the customer have not been configured accurately, so the system considered valid mails as attacks to be quarantined, so aside from improving the filters, there should also be an improvement in the categorization of emails in the server. My team has to modify the configuration so that valid emails could pass and for Fortinet FortiMail to correctly filter the SPAM traffic. A feature that could be added to Fortinet FortiMail in its next release is advanced AI, so it can analyze and decide accurately on which mail is valid and which mail is SPAM."
"FortiMail's dashboard is somewhat complex and could be made simpler."
"I believe there is room for enhancement in content and web security features."
"The solution is user-friendly to a degree but the dashboard needs improvement."
"High Availability needs improvement."
"Issues with the current email search functionality."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Fortinet FortiMail is ranked 5th in Email Security with 57 reviews. ESET Cloud Apps Protection is rated 9.6, while Fortinet FortiMail is rated 8.6. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". ESET Cloud Apps Protection is most compared with Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Fortinet FortiMail Cloud. See our ESET Cloud Apps Protection vs. Fortinet FortiMail report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.