We performed a comparison between Forcepoint Secure Web Gateway and Zscaler Internet Access based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: According to user feedback, Forcepoint Secure Web Gateway is the preferred option compared to Zscaler Internet Access due to its more comprehensive features such as enterprise DLP, granular policies, and real-time monitoring. While Zscaler Internet Access offers advanced threat protection and has a cloud-native proxy architecture, users have suggested improvements in user-friendliness, performance, and technical support. Some users also find Zscaler Internet Access pricing to be expensive, while opinions on Forcepoint Secure Web Gateway pricing are mixed. Overall, Forcepoint Secure Web Gateway provides a reliable sense of security and protection for organizations.
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"Ability to send decrypted traffic to other security solutions for inspection."
"Transparent Mode: Since we have multiple sites and roaming users, it has helped us in deploying the proxy to users without having to push any configurations to end users."
"The solution provided our organization with easy and secure internet access."
"In terms of functionality, Forcepoint is the best web proxy available."
"Most valuable features are content filtering and monitoring."
"It has got a really good URL categorization database. It is simple to set up. It is also easy to use and quite intuitive. It has got a nice utility for troubleshooting."
"The customization and control of URL filtering and the integration with other Forcepoint solutions are great features."
"Email Sandbox, DLP and Proxy."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The solution is stable."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"After a proper implementation, the maintenance is very low."
"The security is excellent."
"Tech support is good."
"The protection is most valuable."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"I would suggest focusing on improving the GUI's stability, especially when implementing new filters or patches."
"Improve detailed guidelines to deploy the transparent proxy to Firefox users."
"I am looking forward to the full integration of the endpoints that they offer for web security and DLP."
"To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good."
"We have a lot of false positives, which is one area that can be improved."
"A feature we wish to see addressed in the next release of Forcepoint Secure Web Gateway involves its administration."
"The Sandbox solution should be integrated with the NIST to handle whatever new vulnerabilities or new sites are identified as potential threats."
"The technical support team's response time could be improved."
"When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. "
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"The interface for administration could be better. They should upgrade the management portal."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"Zscaler Internet Access could improve by adding a VPN feature."
"The price of the solution could be improved."
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Forcepoint Secure Web Gateway is ranked 5th in Secure Web Gateways (SWG) with 47 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Zscaler Internet Access is rated 8.2. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Forcepoint Secure Web Gateway is most compared with Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy, Fortinet FortiGate SWG and Cisco Web Security Appliance, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and CyberArk Privileged Access Manager. See our Forcepoint Secure Web Gateway vs. Zscaler Internet Access report.
See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.
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