We performed a comparison between Fortinet FortiAuthenticator and SailPoint Identity Security Cloud based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"The customer success and support teams have been crucial."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"The logs have great detail that make it easier to evaluate and control the security environment."
"FortiAuthenticator is really good software that integrates very well with Fortinet products."
"FortiAuthenticator is a very good solution. It is all jury-based. FortiAuthenticator is very easy for anyone to understand how it works and be able to take action."
"The current version is stable...Scalability-wise, it is a fine solution"
"The initial setup of Fortinet FortiAuthenticator is easy."
"The solution is very easy to manage."
"We have not had issues with Fortinet FortiAuthenticator. It is stable."
"The product enables SSO."
"Good life cycle management, segregation of duties, and analytics features."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"The community is very active and when I had questions about an issue, I was able to find the resources."
"IdentityIQ's best features are the hassle-free user experience and security."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"Deployment takes a bit of time, however, once it's done properly, everything becomes very organized and easy to use."
"The most valuable feature for our customers and for us is the identity data warehouse."
"Functionality and usability could be improved."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"They need to improve the cost for small companies."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"If I had to name one thing, it would be the user interface (UI)."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"Integration with FortiGate could be more fluid."
"The user interface and clustering are areas with shortcomings that need improvement."
"The integration with third-party tools must be better."
"It would be helpful to receive a code by yourself for authentication instead of it registered to a phone."
"The technical support team is bad."
"I would like to see more support from Fortinet with tech support people who have as much expertise on the authenticator as they do on their firewalls."
"The product must provide 2FA for applications."
"The price of the solution could improve, it is expensive."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"Additional details during account aggregation failures to help quick troubleshooting."
"The user interface is not very user-friendly."
"We have had a lot of service breaks because of the lack of support."
"I would like for the next release to have a more user-friendly interface."
"The UI is complex."
"It is not readily available and cannot be downloaded from the net."
"I would like to see more Cloud management from this product."
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Fortinet FortiAuthenticator is ranked 7th in Identity Management (IM) with 52 reviews while SailPoint Identity Security Cloud is ranked 2nd in Identity Management (IM) with 62 reviews. Fortinet FortiAuthenticator is rated 8.0, while SailPoint Identity Security Cloud is rated 8.2. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiNAC, Fortinet FortiToken, Cisco Duo and Microsoft Entra ID, whereas SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and SAP Identity Management. See our Fortinet FortiAuthenticator vs. SailPoint Identity Security Cloud report.
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