We performed a comparison between Fortinet FortiGate-VM and Juniper SRX Series Firewall based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Fortinet FortiGate-VM is highly regarded for its robust security features, including geofencing, IPS, antivirus, and a user-friendly interface. Additionally, it is praised for its strong firewall capabilities. Juniper SRX Series Firewall is appreciated for its ease of use and intuitive interface. It is also valued for its reliable support, site-to-site VPN functionality, and effective firewall protection.
Fortinet FortiGate-VM has room for improvement in several areas including key activation, internal log management, cloud management, monitoring tools, hardening, availability, clustering, throughput, customization, pricing model, troubleshooting forum, and guidance. Juniper SRX Series Firewall requires improvements in capacity limitations, pricing strategy, reporting and alerts, user interface, device reliability, documentation, and feature enhancements.
Service and Support: The customer service for Fortinet FortiGate-VM has mixed feedback. Some customers appreciate the fast response and expertise of the support team, while others believe there is room for improvement. Customers generally express contentment with the customer service of Juniper SRX Series Firewall, finding the support to be valuable and prompt. Nonetheless, there have been occasions where response times were slower.
Ease of Deployment: The setup process for Fortinet FortiGate-VM is generally simple and user-friendly, with users noting its ease of deployment. The initial setup for Juniper SRX Series Firewall can be completed relatively quickly for small-scale branch offices yet may require more time for complex environments. While some users found it to be effortless and plug-and-play, others mentioned a learning curve and the necessity of CLI experience.
Pricing: The setup cost for Fortinet FortiGate-VM is flexible and reasonable, offering choices for yearly or monthly licenses. Juniper SRX Series Firewall is priced in the middle, with a generally straightforward setup cost.
ROI: Fortinet FortiGate-VM provides enhanced security and stability, resulting in a high ROI rating from users. It is crucial to select the appropriate size initially to ensure a favorable return on investment. Juniper SRX Series Firewall offers reliability, uptime, and advanced security features, leading to a positive ROI for users.
Comparison Results: Fortinet FortiGate-VM is the preferred choice over Juniper SRX Series Firewall. Customers appreciate Fortinet FortiGate-VM for its robust security features, user-friendly nature, effortless deployment, and intuitive interface. The product also stands out for its exceptional support provided during deployment.
"Fortinet FortiGate's reliability is valuable."
"It's very good and very stable for businesses. It works very well."
"Overall, the pricing of the solution is very good. The product offers good value."
"A strong point of FortiGate is the graphical interface is complete and easy to use."
"What I like the most is the configuration and that it's simple, and straightforward to maintain."
"Valuable features include the Web Application Firewall, and it even has DLP (data leak prevention)."
"The license management is very valuable. You can get a new license each year, or you can enroll every two to four years. You can get the logs, and you will get the information on the risk in your network and the entire organization. With this information, you can take action on your actives, computers, or devices. You can bring your own device as an SSE."
"The CLI and GUI do a good job of putting a lot at your fingertips."
"The most valuable feature is that its IPsec works perfectly."
"The combination of SD-WAN and VPN capabilities is the most valuable feature."
"The performance overall is very good."
"The product's initial setup phase was easy."
"A top feature is the really good web interface and the classic Fortinet features, such as IPS, IDS, AV scanner, and spam filter."
"It is very useful to make lists for rules and prepare firewall rules."
"Good for the servers and can stop network attacks, including spam."
"The ease of access and user-friendly setup is a valuable feature. Fortinet proves to be particularly straightforward to configure, offering simplicity without complexity. Moreover, visibility is easily attainable due to certain factors. Price, implementation, and budget considerations play a role. When it comes to Cisco implementation, the process tends to be more intricate, which many customers find unfavourable for their business needs."
"If we need to define our user system from an anti-spam perspective, we can constantly update the antivirus."
"The high availability of the application is good."
"Juniper has the "recovery safety feature", so if you perform a "commit confirmed" and the new configuration disconnects you. then there is no "confirmed" command with X mins (default = 10 mins). It automatically reverts (recovers) to the previous configuration. This is handy for when you do not want to make that trip down range just to reboot a router."
"The solution has proven to be quite stable."
"Technical support has been quite helpful."
"It's a reliable firewall and very stable, for both the hardware and applications it is stable."
"It'sa very secure device, it has good attack prevention capabilities using UTM."
"The most valuable features are the security cloud ACP and KPP features."
"A sandbox would be good in order to be able to inspect the emails containing spam and be able to validate the emails that contain malware, prior to delivering to the customer."
"There are just some services that aren't available. For example, the Ethernet or point-to-point protocols. They could add these services to their product offering - especially services for ISPs."
"The setup is pretty complex and not easy to implement."
"I would like to see better pricing in the next release, as well as a simplification of the installation."
"The process of configuring firewall rules appears excessively complex."
"Lacks training for new features."
"In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."
"In terms of what could be improved, the SD-WAN is quite difficult, because if you install the new box, 15 is okay, but if you change from an old configuration, if there is already configuration and a policy when you change to SD-WAN, you must change the whole policy that you see in the interface."
"They should keep us up to date about the latest version. That's the biggest thing. Currently, we have to go looking for the latest version. We should get notified about what's going on with the versions. I would like to see easier dual-factor authentication."
"I have worked on some of the largest and smallest solutions that Fortinet sells and they all scale really well."
"There should be more options to use lower-end models in a high availability configuration."
"The graphical user interface should be enhanced."
"The price and licensing of the solution can be better."
"Fortinet could improve the availability and delivery of its products. It takes four to six weeks for every purchase to arrive."
"The price is sometimes very expensive."
"In the next release, we would like to see full integration with VMware NSX virtualized networks."
"It should be easier to escalate support tickets."
"There are a lot of features that customers do not know about and I think that better documentation would help when it comes to learning how to use the product."
"I think improvement can be done to the security part, particularly the UDM, and the product should have a user-friendly interface similar to FortiGate. It should have the Azure RBAC in the next release."
"The Juniper SRX product needs to improve in terms of innovation."
"The technical support has room for improvement."
"It must be 5G ready. The 5G network is rolling out soon in India, and Juniper must upgrade their firewall slot to the 5G network, or they must manufacture a 5G dongle card for the Juniper firewall. I want Juniper to upgrade their dongle from 4G to 5G. Presently, they have an expansion slot in the SRX 322 series and higher firewalls. In that expansion slot, they can put a 4G mobility SIM card so that whenever our primary link is down, it will automatically connect through this GSM network and form a tunnel."
"it would be more powerful if Juniper brought out a security product other than the firewall, like anti-spam, endpoint protection, etc. Customers who want to deploy security solutions are not just thinking about firewalls... Juniper should have an end-to-end solution, from the endpoint to the network level."
"To compare with Fortinet, Juniper needs to improve their security features."
Fortinet FortiGate-VM is ranked 9th in Firewalls with 113 reviews while Juniper SRX Series Firewall is ranked 18th in Firewalls with 86 reviews. Fortinet FortiGate-VM is rated 8.4, while Juniper SRX Series Firewall is rated 7.8. The top reviewer of Fortinet FortiGate-VM writes "An easy-to-manage and configure tool that provides ample documentation to help with the setup phase". On the other hand, the top reviewer of Juniper SRX Series Firewall writes "Highly scalable, user-friendly UI, and easy to maintain". Fortinet FortiGate-VM is most compared with Azure Firewall, Palo Alto Networks VM-Series, Fortinet FortiOS, OPNsense and Cisco Secure Firewall, whereas Juniper SRX Series Firewall is most compared with Cisco Secure Firewall, Palo Alto Networks WildFire, Netgate pfSense, Palo Alto Networks NG Firewalls and Check Point NGFW. See our Fortinet FortiGate-VM vs. Juniper SRX Series Firewall report.
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