Fortinet FortiToken vs NetIQ Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortinet FortiToken
Average Rating
8.4
Number of Reviews
21
Ranking in other categories
Authentication Systems (4th)
NetIQ Identity Manager
Average Rating
7.8
Number of Reviews
17
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (15th)
 

Featured Reviews

Ivgeny Shklarman - PeerSpot reviewer
Apr 25, 2024
Provides a reliable authentication process and a straightforward setup process
The platform's main use case is to facilitate authentication when connecting outside of the organization, particularly when using Fortinet VPN. It ensures secure access to our network resources, especially when working remotely The primary benefit of using FortiToken is its cost-effectiveness. It…
MS
Mar 5, 2024
Offers self-service for both access request management and password management but issues with customer support
From an Identity Manager perspective, we do have role-based access control for a portion of our users. However, the capability is not as mature as what you'd find in other products. It lacks advanced features like the ability to mine tools or make decisions based on the roles assigned to others, offering very basic role management capabilities. The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent. Introducing artificial intelligence to assist people and line managers in understanding what they are requesting or approving would be beneficial, enhancing the capabilities that are currently not as advanced as those in more popular products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment."
"I believe FortiToken is the simplest to implement."
"The solution is pretty solid."
"Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features."
"Its ease of installation is most valuable. It took me five minutes, and it was up and running. It didn't take me that long. The installation on the cell phones is pretty simple."
"I love the push-button authentication on FortiToken Mobile. It's also great that the soft token automatically reloads the OTP at intervals, so I always have a fresh code to enter."
"FortiToken is available in a soft or hard token factor, so there's some flexibility in that. Beyond that, I would say it is a stable solution that has worked for us."
"The token-based authentication is good and modern aspect."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The product is easy to use."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"I like the eDirectory feature."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
 

Cons

"Configuration can be confusing due to the lack of community and context-sensitive help. We've had to rely on technical support, which slows down the setup process."
"Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround."
"Fortinet FortiToken should improve its push notifications."
"The problem is that our customers create budgets annually based on the figures at the beginning of the fiscal year. Our customers get annoyed when the price is adjusted in the middle of the year. I understand that it's a difficult time, and price increases make sense for hardware devices. However, FortiToken is a software product, so it shouldn't be affected by factors like chip shortages or supply chain issues. Software solutions should have more transparent and predictable pricing."
"The solution works well. We have nothing to complain about."
"We can only use the tool with the FortiToken Mobile app."
"The solution comes with two firewalls as a bundle. In that bundle, most of the individual users can be assigned to mobile users. However, in cases of technical difficulties, users may accidentally remove the mobile application. In normal scenarios, we get back to the activation key and assign it again."
"They could enhance synchronization with mobile applications, and addressing minor issues with authentication could further improve user experience."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"The integrations must be made easier."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The interface is old and outdated, and the design software seems archaic."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is the cheapest, and ten is the highest, I rate the pricing an eight."
"Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated."
"Fortinet FortiToken is not an expensive solution."
"It is included as part of our firewall license."
"I rate the tool's pricing a five out of ten."
"From an Indian perspective, it's definitely costlier."
"The pricing is not very high, so I'd rate it around six out of ten, where one is high and ten is low."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The solution is quite affordable."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The price of the solution is a bit high and could be reduced."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
8%
Comms Service Provider
7%
Financial Services Firm
6%
Financial Services Firm
14%
Computer Software Company
14%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
Fortinet FortiToken should improve its push notifications.
What is your primary use case for Fortinet FortiToken?
We use the product for multifactor authentication.
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
Identity Manager is more cost-effective for my company. It's a better option compared to more popular products that might require expensive upgrades. I would rate the pricing a two out of ten, with...
What needs improvement with NetIQ Identity Manager?
Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy, as well as ensuring consistency of user information across integrated applications.
 

Also Known As

No data available
Novell Identity Manager
 

Learn More

 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
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