We performed a comparison between NetIQ Identity Manager and One Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"I appreciate all the support we receive from Omada."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The customer success and support teams have been crucial."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The product is easy to use."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"I like the eDirectory feature."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"Workflow management is an important feature. With other identity management products, there was no workflow management so we had to build it ourselves."
"For the recertification and segregation of duties, it's easier to know all the information about our employees. If we need to delete some information, we can do it from a central point, then it can be deleted on all our searches. This is very good for GDPR."
"You can scale it quite big, which is good. It has good sizing."
"We have seen a slight reduction in help desk calls, as this solution is a self-service product."
"The solution does help us efficiently manage lots of authorizations automatically."
"The Data Importer is a great tool to create an ETL. It generates code which is easy to maintain later without the tool."
"The policy and role management features are superb. If you have a customer who is willing to go somewhere with role management, then the possibilities are endless with the product. It is well-structured, and the architecture is well-defined."
"The product helps minimize gaps in governance coverage."
"Omada's reporting functionality is limited and could benefit from greater customization."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"If I had to name one thing, it would be the user interface (UI)."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"Omada Identity has a steep learning curve."
"The interface is old and outdated, and the design software seems archaic."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The integrations must be made easier."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"It is a large solution where you need to learn how to work in a certain way for it to provide the best benefit."
"It would be nice to have more functionality in terms of connecting SAP systems, provisioning user accounts through SAP systems, and provisioning additional attributes."
"We fell into that trap of over-customization which made upgrading the product difficult."
"Make the logging and debugging easier to find, because I'm always confused, "Where do I have to go to turn this log on if I want to see it?""
"It should be able to give a client version of the product, rather than just a web-portal."
"The policy and role management features are a bit hard to scale. The whole model for who can do what and how to set it up is not so well-governed for a larger organization. The demos are always shown for a 100 or a 1000 people, but when it is a large number, it is quite difficult to maintain."
"It has problems with performance. This is a very serious issue for us. Other than that, it's really capable. The performance is what is missing. It's really poor."
"Visually, I would like it to be more user-friendly."
NetIQ Identity Manager is ranked 15th in Identity Management (IM) with 17 reviews while One Identity Manager is ranked 3rd in Identity Management (IM) with 77 reviews. NetIQ Identity Manager is rated 7.8, while One Identity Manager is rated 8.0. The top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". NetIQ Identity Manager is most compared with SailPoint Identity Security Cloud, Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID and RSA SecurID, whereas One Identity Manager is most compared with SailPoint Identity Security Cloud, Oracle Identity Governance, EVOLVEUM midPoint and Cisco ISE (Identity Services Engine). See our NetIQ Identity Manager vs. One Identity Manager report.
See our list of best Identity Management (IM) vendors and best User Provisioning Software vendors.
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