GoToMyPC vs LogMeIn Pro comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

GoToMyPC
Ranking in Remote Access
24th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
LogMeIn Pro
Ranking in Remote Access
14th
Average Rating
9.0
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Remote Access category, the market share of GoToMyPC is 0.8% and it decreased by 56.8% compared to the previous year. The market share of LogMeIn Pro is 1.5% and it increased by 44.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

SK
Sep 23, 2020
Accessing multiple PCs from remote locations is easy and reliable with this solution
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.
it_user819864 - PeerSpot reviewer
Feb 14, 2018
Remote access to my computer allows me to work from home at night
Everything from remote access to my computer, to helping my 91-year-old dad on his computer Being able to remote access my computer means I can work at night from my house, so I can catch up and get stuff done. Then, my dad is 91, and he needs lots of help, so being able to log in and share the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very quick to set up."
"The technical support is good."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The installation is almost instant."
"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."
"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."
"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."
"The ability to easily connect back and retrieve data from the computer systems that I have."
"Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"They recently included the Kaspersky Security Suite as part of their Central Product."
"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."
 

Cons

"The pricing has tripled in a small amount of time and there is not three times better service."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"If the PC is hung then it requires a reboot."
"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"​Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot.​"
"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. ​"
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
 

Pricing and Cost Advice

"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."
"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."
"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
"It is very good."
"I did not deal with the financial aspect but my impression is that they are more expensive."
"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
"The company does not scale the price based upon use."
"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Healthcare Company
8%
Manufacturing Company
8%
Non Profit
6%
Computer Software Company
9%
Financial Services Firm
9%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about LogMeIn Pro?
The remote services feature is definitely the most valuable, along with the capability to print remotely.
What is your experience regarding pricing and costs for LogMeIn Pro?
The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.
What needs improvement with LogMeIn Pro?
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was ...
 

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Overview

 

Sample Customers

The Lubitz Financial Group, Stitely & Kartsetter PLLC
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about GoToMyPC vs. LogMeIn Pro and other solutions. Updated: June 2024.
787,061 professionals have used our research since 2012.