We performed a comparison between Grooper and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Lexicons where the key vocabulary can be inputted it is very helpful."
"Grooper processes difficult sorts of data and unstructured or semi-structured content very well. It's probably one of the better solutions I've seen compared to other solutions I've seen out there. It does a lot more things like segmentation extraction. It does it a lot better. Grooper has more focus on these types of freeform documents where other solutions are very generic and this is a little more elaborate in what they've done. I think they take it to the next level of extracting freeform data."
"There are many options and customizations that you can make to each individual extractor that allows you to tweak it for exactly what you need."
"The user interface is easy to use, and the flexibility is noteworthy."
"The solution automates manual data entry."
"It's a platform, not a configured application, so you can do what you want with it."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"Datacap is good at processing unstructured data. You can build up some nice data flows, and it is simple to configure. The tool adopts a low-code approach, but you can do a lot of coding if you want to customize and automate your flows. Datacap also has the flexibility to integrate."
"The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents"
"The installation of the solution is very simple."
"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."
"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"They should have more sub-extractors or exclusion extractors so that the user does not have to make a parent data type."
"Technical support is definitely an area that they need improvement in, in terms of the front-line individuals."
"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable. Getting the beta product to more of a true release is where it needs improvement. I'm going through training now, so it's hard to judge what they have and don't have until I get through that training. Training is the main thing for me because I'm trying to learn and take things I've learned from other products and try to transfer that knowledge to this one."
"If Grooper could "sense" important fields on the document and auto-build extractors for them, that'd be really cool."
"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."
"Third-party integration could be improved; it's very slow."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
Earn 20 points
Grooper is ranked 21st in Intelligent Document Processing (IDP) while IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews. Grooper is rated 8.6, while IBM Datacap is rated 7.6. The top reviewer of Grooper writes "Good data ingestion and classification capabilities, supports various media types and formats, and the interface is easy to use". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". Grooper is most compared with , whereas IBM Datacap is most compared with ABBYY Vantage, Tungsten TotalAgility, Microsoft Power Automate, HyperScience and OpenText Intelligent Capture. See our Grooper vs. IBM Datacap report.
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