HashiCorp Terraform vs Quest KACE Systems Management comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
3rd
Average Rating
8.0
Number of Reviews
166
Ranking in other categories
Remote Access (4th), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (3rd)
HashiCorp Terraform
Ranking in Configuration Management
7th
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Quest KACE Systems Management
Ranking in Configuration Management
9th
Average Rating
8.8
Number of Reviews
38
Ranking in other categories
Endpoint Compliance (5th), Patch Management (6th)
 

Market share comparison

As of June 2024, in the Configuration Management category, the market share of Microsoft Intune is 12.3% and it increased by 23.1% compared to the previous year. The market share of HashiCorp Terraform is 2.9% and it decreased by 29.6% compared to the previous year. The market share of Quest KACE Systems Management is 4.6% and it increased by 45.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
Unique Categories:
Remote Access
4.5%
Enterprise Mobility Management (EMM)
35.8%
No other categories found
Endpoint Compliance
7.4%
Patch Management
9.7%
 

Featured Reviews

ManojNair4 - PeerSpot reviewer
Nov 23, 2022
Replaces third-party products and is easy to deploy a configuration or policy to a system
Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there. All the other third-party tools are doing the same thing, whether Atlassian, ManageEngine, or Ivanti. They all install an agent on your system. Intune also has an agent on your system collecting inventory details and sending them across the central console, but Microsoft doesn't have the reporting capability there. That is the only drawback I see.
Mohammed Fareed - PeerSpot reviewer
Dec 20, 2022
It speeds up the process of replicating infrastructure between environments, but it could support more user-friendly languages
We use Terraform to create infrastructure. We get the name of the resource provider, and the Terraform script is returned in HashiCorp Configuration Language (HCL).  We can find readily available code from the HashiCorp community to create a virtual machine or Kubernetes service cluster. We take…
Kevin Egger - PeerSpot reviewer
Feb 13, 2023
Is incredibly wide in terms of what it will do for you and I have had positive experiences with their technical support
I think KACE could be designed a little bit more intuitively in terms of administration. Their knowledge-based articles are very good. But one of the things Microsoft does well is that they bake in a lot of the instructions and make the UI design a little bit more intuitive. So if you're flowing through something, the need to go back to the manual with Microsoft and it is not as heavy as it is with KACE. It is not necessarily always a good thing, but I would say KACE feels like an old-school piece of software. You need to make sure you've got the manual open while you're utilizing it. Now I am trying to get the right size solution for my small businesses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides control over all mobile devices that are being connected to the corporate network."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"The mobile application management, MAM, is the most useful aspect of the solution."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"We have not experienced any bugs or glitches with this solution."
"The first thing I like about the solution is that it keeps a version of your infrastructure."
"One of the most valuable features is that it offers the ability to create a VPC, Virtual Private Cloud and VPN connectivity to the VPC can be automated without having to do it manually."
"One of the most valuable features is that it offers the ability to create a VPC, Virtual Private Cloud and VPN connectivity to the VPC can be automated without having to do it manually."
"The most valuable features of the solution are its simplicity of SQL language, its compatibility with multiple cloud providers, and its modules like the open source modules available, especially considering the fact that I work mainly on AWS."
"The environment is very good. That's awesome."
"Can be used across multiple cloud providers and multiple platforms."
"It is easy to recreate an exact duplicate or output of an environment."
"It's very easy to automate functions on the cloud with HashiCorp Terraform. The commands are easy as well."
"We're able to deploy software and push out fixes to endpoints faster than ever."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
"We can get the majority of what we need with this product and do not have to spend money on something else."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"Pretty much all of the features are valuable. The inventory is very helpful to be able to keep track of our devices. The deployments make it easy to deploy new software packages or upgrade packages. The help desk is also a great tool for tracking problems and problem tickets."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
"The service desk can be configured and customized to better serve our environment."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
 

Cons

"Reporting could be improved. It needs to be more expensive and robust."
"The security features should be improved."
"It needs certificate provisioning for S/MIME purposes."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"Microsoft Intune fails a lot when it comes to device compliance."
"The user interface could be easier for non-technical people."
"Terraform should also support YAML language, which is more user-friendly than HCL. They should also add a GUI, so you don't need to memorize all the commands. A GUI would enable us to do everything with a click of a button."
"It would be nice if they could put our infrastructure on graphics or at least provide a map of our infrastructure."
"The error logging could be better. Sometimes, when you try to set something on Terraform, it gives you an error, but you don't understand how the error has been logged."
"On occasion, I have noticed a number of bugs in this solution that have needed to be fixed."
"The syntax is a bit difficult, and it would great if it could be easier."
"This solution could be improved by adding features such as CDM to accelerate the access of data by the users."
"It should have a more object-oriented approach like different coding languages."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"There is always room for improvement. However, the system does most of what we need at this moment."
"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"The K1000 doesn't communicate well with some clients without SMB. There are some issues with getting things to image correctly because they rely on SMB, and SMB is a protocol that is being removed due to security reasons. Organizations are trying to rely less and less on SMB. I know Quest is aware of it. They've talked about having a new version that wouldn't rely on SMB for connection to the clients, but they haven't gotten there yet."
"It could be designed a little bit more intuitively in terms of administration."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
 

Pricing and Cost Advice

"The price for Intune is fair."
"I am satisfied with the pricing."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"It's reasonable. They're not giving it away, but it's reasonable."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"The solution is fairly priced."
"HashiCorp Terraform is a free solution."
"You can do everything with the free license of this solution."
"If you use the solution according to the recommended way by HashiCorp, it is more expensive."
"The setup for Terraform is quite easy and currently, we are using their community version along with Jenkins."
"The solution is open-source."
"Terraform is a little expensive."
"HashiCorp Terraform is a cost-effective solution."
"We buy consulting fees from Software Factory, then we pay extra for it."
"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."
"Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."
"The cost of KACE has been relatively low compared to other systems. Even if those systems have the same cost, they do not do as much of the third-party patching that KACE natively does."
"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."
"The product is reasonably priced."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
Computer Software Company
17%
Financial Services Firm
16%
Government
8%
Manufacturing Company
7%
Computer Software Company
14%
University
11%
Government
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about HashiCorp Terraform?
The most valuable feature of the solution stems from the modules it offers.
What needs improvement with HashiCorp Terraform?
The versions of Terraform providers are an area of concern where improvements are required. If a person wants to use ...
What do you like most about Quest KACE Systems Management?
KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For examp...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Terraform
Dell KACE Systems Management
 

Learn More

Video not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about HashiCorp Terraform vs. Quest KACE Systems Management and other solutions. Updated: June 2024.
787,061 professionals have used our research since 2012.