We performed a comparison between Quest KACE Systems Management and Red Hat Ansible Automation Platform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As the solution is a software as a service, the scalability is unlimited."
"The most valuable includes managing everything from a single console."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"Fortunately, now everything is streamlined into a single, unified platform."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"The main advantage is that Intune performs its intended functions effectively."
"Intune enables us to manage our devices from anywhere."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"The service desk can be configured and customized to better serve our environment."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"This product made the job easy to do without having to go put hands on the machines."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"There are so many models that I don't have to create one."
"The user interface is well-built and very easy to navigate around."
"Ansible Tower offers use a UI where we can see all the pushes that have gone into the server."
"Role-based access control and agentless architecture are the main features which may attract users."
"The most valuable feature of Ansible is repeatability because when you're working at the DoD, you want things to be cookie-cutter and replicable."
"Ansible Galaxy is helpful for roles and Git Submodules: No dependency in managing playbooks. Also, fact caching in redis for host/role grp information speeds up execution. Finally, variable management is easy."
"I like Ansible's ease of use. If you have Linux skills, you can create a reusable template for the dependencies and other configurations. I can store the templates in a repository and share them with my customers or other developers. It's a popular solution, so there is a large user base that can share templates."
"It was easy to read and learn. It is a YAML-based syntax, which makes it easily understand and pick up."
"Could benefit from user having more control over devices."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"More integration with monitoring tools is needed."
"In an upcoming release, I would like to see some kind of analytics report."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"There can be more logs. I do not have any other requirements."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."
"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."
"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."
"I've had some issues with patch catalogue."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"Scalability is my primary concern right now."
"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"They should think of this product as an end-to-end solution and begin to develop it that way."
"It is a little slow on the network side because every time you call a module, it's initiating an SSH or an API call to a network device, and it just slows things down."
"What I'm trying to figure out, personally, is, when doing mass updates, how I can parallelize that a little bit better. It seems right now - and maybe, it's a shortcoming on my end - that I run through one set of servers, and then another set of servers, ad then another set of servers, but it seems like I could throw a lot of these checks out. Different types of servers, like web servers and DB servers, if I could parallelize that a little bit to make everything run a little bit more efficiently, that would help."
"The area which I feel can be improved is the custom modules. For example, there are something like 106 official modules available in the Ansible library. A year ago, that number was somewhere around 58. While Ansible is improving day by day, this can be improved more. For instance, when you need to configure in the cloud, you need to write up a module for that."
"From Red Hat Insights point of view, the product is not on top as it is not responding as per the demand...Like on cloud platforms, you can see the main parts of Red Hat Insights, along with the inventory of all your apps. So, that is missing in Red Hat Ansible Automation Platform."
"Red Hat Ansible Automation Platform is not the best at server provisioning. Terraform is better."
"The solution is slightly expensive, and its pricing could be improved."
"The scalability of the solution has some shortcomings."
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Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 58 reviews. Quest KACE Systems Management is rated 8.8, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Capable of broad integrations with easy-to-operate infrastructure and user controls". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Automox and Ivanti Neurons Patch for Intune, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and BMC TrueSight Server Automation. See our Quest KACE Systems Management vs. Red Hat Ansible Automation Platform report.
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