We performed a comparison between IBM Resilient and Palo Alto Networks Cortex XSOAR based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is able to connect to an ever-growing number of platforms and systems within the Microsoft ecosystem, such as Azure Active Directory and Microsoft 365 or Office 365, as well as to external services and systems that can be brought in and managed. We can manage on-premises infrastructure. We can manage not just the things that are running in Azure in the public cloud, but through Azure Arc and the hybrid capabilities, we can monitor on-premises servers and endpoints. We can monitor VMware infrastructure, for instance, running as part of a hybrid environment."
"There are a lot of things you can explore as a user. You can even go and actively hunt for threats. You can go on the offensive rather than on the defensive."
"I've worked on most of the top SIEM solutions, and Sentinel has an edge in most areas. For example, it has built-in SOAR capabilities, allowing you to run playbooks automatically. Other vendors typically offer SOAR as a separate licensed solution or module, but you get it free with Sentinel. In-depth incident integration is available out of the box."
"The solution offers a lot of data on events. It helps us create specific detection strategies."
"Sentinel has an intuitive, user-friendly way to visualize the data properly. It gives me a solid overview of all the logs. We get a more detailed view that I can't get from the other SIEM tools. It has some IP and URL-specific allow listing"
"Free ingestion for Azure logs (with E5 licence)"
"Another area where it is helping us is in creating a single dashboard for our environment. We can collect all the logs into a log analytics workset and run queries on top of it. We get all the results in the dashboard. Even a layman can understand this stuff. The way Microsoft presents it is really incredible."
"The data connectors that Microsoft Sentinel provides are easy to integrate when we work with a Microsoft agent."
"The solution is simple to use and to integrate with IBM QRadar."
"The solution is very easy to use."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"It's really simple and has a flexible interface."
"The product is very good at incident response."
"It is a stable solution...It is a scalable solution."
"The most valuable thing about it is how easy it is to navigate the user interface."
"This is a good solution that we recommend for customers."
"Palo Alto has gotten the investigators more presence to actually go in the report because being that the platform will email the investigator that it's been assigned to, now the investigators will jump in there and start going through the review process a lot quicker."
"It is a scalable solution."
"It was useful as a ticketing tool."
"Its agility and scalability are valuable."
"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
"The strengths of Palo Alto Networks Cortex XSOAR stem from the fact that it provides functionalities related to patching and URL blocking...It is a scalable solution."
"What I like most about Palo Alto Networks Cortex XSOAR is how user-friendly it is for development. It is much simpler to work with compared to similar tools I've used."
"They have a portal where you can find any kind of integration that you need."
"For certain vendors, some of the data that Microsoft Sentinel captures is redacted due to privacy reasons."
"When it comes to ingesting Azure native log sources, some of the log sources are specific to the subscription, and it is not always very clear."
"Sentinel should be improved with more connectors. At the moment, it only covers a few vendors. If I remember correctly, only 100 products are supported natively in Sentinel, although you can connect them with syslog. But Microsoft should increase the number of native connectors to get logs into Sentinel."
"Microsoft Sentinel should provide an alternative query language to KQL for users who lack KQL expertise."
"At the network level, there is a limitation in integrating some of the switches or routers with Microsoft Sentinel. Currently, SPAN traffic monitoring is not available in Microsoft Sentinel. I have heard that it is available in Defender for Identity, which is a different product. It would be good if LAN traffic monitoring or SPAN traffic monitoring is available in Microsoft Sentinel. It would add a lot of value. It is available in some of the competitor products in the market."
"We'd like also a better ticketing system, which is older."
"Microsoft Defender has a built-in threat expert option that enables you to contact an expert. That feature isn't available in Sentinel because it's a huge product that integrates all the technologies. I would like Microsoft to add the threat expert option so we can contact them. There are a few other features, like threat assessment that the PG team is working on. I expect them to release this feature in the next quarter."
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."
"The product needs a bit more development."
"The integration could be improved so that it is easy to integrate with other solutions."
"The tool needs to improve its documentation on license scripts."
"IBM Resilient could integrate better with my tools."
"The implementation could be a bit simpler."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The product must provide more integration with other tools."
"The initial setup is complex."
"Implementing this solution requires a lot of involvement from the vendor and it should be made easier for the partners."
"The solution's correlation rules and playbooks should be improved."
"Palo Alto needs to develop more AI-centric products."
"The solution is complicated to learn."
"XSOAR could have more integration options."
"The dashboard performance could be improved."
"I would like to see Cortex become less dependent on Active Directory and group policies to manage the deployment. Maybe I need to update my understanding of how to deploy it, but that's the way I know how to use it."
"The user interface could be a bit better."
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IBM Resilient is ranked 7th in Security Orchestration Automation and Response (SOAR) with 17 reviews while Palo Alto Networks Cortex XSOAR is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 42 reviews. IBM Resilient is rated 7.6, while Palo Alto Networks Cortex XSOAR is rated 8.4. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". IBM Resilient is most compared with Splunk SOAR, ServiceNow Security Operations, Fortinet FortiSOAR, IBM Security QRadar and IBM Cloud Pak for Security, whereas Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Fortinet FortiSOAR, Swimlane and ServiceNow Security Operations. See our IBM Resilient vs. Palo Alto Networks Cortex XSOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
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