We performed a comparison between Kaseya IT Center and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's technical support is good."
"It is a product that is very easy to learn."
"I have found the solution to be scalable. We have around 50,000 users using the solution."
"The most valuable feature of Microsoft Endpoint Configuration Manager is the software deployment. Additionally, Microsoft integrates most of the other solutions well with one another."
"The most valuable feature is the scalability."
"It uses detailed descriptions of the workstations, and that is good for me."
"This has made the management of our environment easier."
"With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them."
"There have to be made some improvement in WSUS and control in other non-Microsoft products updates."
"Software deployment and WSUS are most valuable."
"At times, there is degradation in performance."
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"The solution could improve the functionality for automating, license management. Additionally, more and better-looking reports are needed."
"The solution does not support remote devices so the CMG is still required."
"Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers."
"Not everything is readily available, and there are a lot of commands that are only executable via PowerShell."
"The solution should be more compatible with different versions of Linux."
More Microsoft Configuration Manager Pricing and Cost Advice →
Kaseya IT Center is ranked 21st in Server Monitoring with 3 reviews while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. Kaseya IT Center is rated 8.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". Kaseya IT Center is most compared with Tanium, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and Tanium. See our Kaseya IT Center vs. Microsoft Configuration Manager report.
See our list of best Server Monitoring vendors.
We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
