We performed a comparison between Kaseya VSA and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Kaseya VSA is the ability to control laptops remotely."
"The remote support is the most valuable aspect of the solution."
"The most valuable features of Kaseya VSA are remote control, live connect, and automation."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"Provides efficient automation."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"The solution has a very good set of features."
"The most valuable feature of Microsoft Endpoint Configuration Manager is it's incredibly simple to configure and execute changes in bulk, allowing for seamless deployment. With this solution, you can easily track the status of all modifications and send them with ease, making it a comprehensive and efficient solution for any necessary adjustments."
"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."
"The solution is user-friendly and easy to learn."
"Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching."
"The main, clear valuable feature is updating the latest, patches and updates from Windows. This is the main feature we really utilize a lot."
"I manage software updates and operating systems for devices, and within seconds, we can remotely deploy a system for, say, 2,000 devices. Not only that, but we can also deploy scripts and create comprehensive compliance rules."
"It is a very well-rounded product. It is a complete package with all the features using which we are able to manage our PCs very efficiently."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"It never functioned as intended."
"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."
"Kaseya VSA could be improved with more features to support the latest operating systems."
"I would like to see improved virtual infrastructure management."
"The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."
"Sometimes, the product misinterprets the functionality of a machine."
"It's very difficult to update the third-party software on every device."
"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."
"Built in PowerShell cmdlets would be a nice feature because managing clients remotely can be a pain without knowing the WMI calls to run."
"We'd like the solution to make it easier to manage remote users."
"Not everything is readily available, and there are a lot of commands that are only executable via PowerShell."
"The assets have reached their end-of-life, and patching them is a complex and laborious task. It would be highly advantageous if there were an integrated solution that provided distinct options for each end-of-life asset, streamlining the process and facilitating comprehension."
"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."
"The solution does not support remote devices so the CMG is still required."
"SCCM can improve on third-party application support."
More Microsoft Configuration Manager Pricing and Cost Advice →
Kaseya VSA is ranked 4th in Patch Management with 29 reviews while Microsoft Configuration Manager is ranked 1st in Patch Management with 78 reviews. Kaseya VSA is rated 7.6, while Microsoft Configuration Manager is rated 8.2. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". Kaseya VSA is most compared with ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services, Datto Remote Monitoring and Management and N-able N-central, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and NinjaOne. See our Kaseya VSA vs. Microsoft Configuration Manager report.
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