We performed a comparison between KnowBe4 and Proofpoint Email Protection based on real PeerSpot user reviews.
Find out in this report how the two Security Awareness Training solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
"The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
"Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users."
"The spam filter for email is good."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"The archive feature is valuable."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
"The setup was easy."
"The solution scales well."
"It's very good at identifying threats."
"The solution scales quite well."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
"The email DLP portion could be a bit easier."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
"The flexibility of the solution can be improved."
"The high cost of the product is an area of concern where improvements are required."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"Sometimes it detects false positives."
"The false positives are an issue."
"Proofpoint Email Protection's interface is confusing and could be improved."
KnowBe4 is ranked 1st in Security Awareness Training with 3 reviews while Proofpoint Email Protection is ranked 2nd in Security Awareness Training with 46 reviews. KnowBe4 is rated 9.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of KnowBe4 writes "Provides an ease of customization and robust reporting capabilities ". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". KnowBe4 is most compared with Terranova Security, Barracuda PhishLine, Arctic Wolf Managed Security Awareness, Sophos Phish Threat and Kaspersky Security Awareness, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Perception Point Advanced Email Security. See our KnowBe4 vs. Proofpoint Email Protection report.
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