We performed a comparison between LogicMonitor and Plixer Scrutinizer based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"LogicMonitor saves time in terms of its ability to proxy a connection through a device. For example, if you are troubleshooting a device, which you may want to connect to, you can proxy this connection through the platform. As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform."
"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."
"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."
"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."
"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."
"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."
"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."
"The most valuable feature is the visualization of the data that it is collecting. I have used many products in the past and they tend to roll up the data. So, if you're looking at data over long periods of time, they start averaging the data, which can skew the figures that you're looking at. With LogicMonitor, they have the raw data there for two years, if you are an enterprise customer. If you are looking at that long duration of data, you're seeing exactly what happened during that time."
"It helps us determine what is going on with our Internet and who is hogging it all up. If we get a real high throughput or a throughput that's going over and getting dropped fairly quickly, we can tell who (or what device) is consuming that traffic."
"The solution helps to enrich the data context of our network traffic. It allows me to see what applications are most in use on a slightly historical basis, going back a day or week at tops. It allows me to tune QoS or traffic shaping around what's being used. It saves me from having to unnecessarily upgrade, if I don't need to."
"The most valuable features of the solution are the ability to track what a device is doing and to go back historically. It is also able to go down to, and identify, very low levels of traffic."
"It's agnostic as far as what your network gear is. As long as it supports an sFlow, JFlow, NetFlow, some kind of flow monitoring, Plixer will support it very well."
"Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features."
"The ability to view the status of the top-10 at a glance is helpful. We immediately know which link is over-utilized or heavily used... and it's all in real-time."
"We didn't experience any bugs."
"As a network engineer, the ability to identify what traffic on the link is consuming all the bandwidth at any given time, and provide immediate feedback to the business, is the most valuable feature."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."
"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."
"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."
"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."
"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."
"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."
"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."
"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."
"Though Plixer Scrutinizer has network detection and response, it's an area that needs just a little more rounding out. Another room for improvement in the solution is its lack of SaaS offering which some customers were looking for. My company deals in small to medium businesses, mid-market, and some customers wanted the SaaS feature which Plixer Scrutinizer doesn't offer. What I'd like to see in the next release of the solution is for it to have a SaaS offering because my company also deals with educational spaces and smaller businesses that just don't have the staff that can implement this. If there's either a managed service or SaaS-based offering to just make it a little easier for those types of customers, it would be a great addition to Plixer Scrutinizer."
"It would be useful if there was a way to back up the configuration information. E.g., if you wanted to deploy a new instance or disaster recovery, you could quite easily deploy and restore the config, as opposed to having to restore all the NetFlow data. If there was just a button that said "backup config information", that would be good."
"We couldn't get it set up properly."
"They're working on the security areas, so it can provide more insight. What they have is still pretty much IP-concentric. If they were to make it IP and URL, they'd be a little bit ahead on that."
"The solution creates a visual map of a particular location and how the network flows. You need to spend time to generate all those maps. If they could figure out a way to reduce the time needed to generate the maps, that would be great."
"There was a price lift because previously the product was privately owned, and now there is some external capital in the organization, so pricing could be lower, though, for Plixer Scrutinizer, there is almost no competition at this price point."
"For updating the Scrutinizer platform, when we have the actual data, it never happens in one day. Every time we have the data, we are obliged to install a new server in order to integrate the old data, and every time it has a problem. Most of the time, we were obliged to scrap all the data because we couldn't transfer it to the new server. So, it would be very good if they could improve this part."
"Data retention needs improvement. Data retention is a thing where we are looking for a better way to collect flow data for a longer time to do forensic research on security incidents. By default, data retention is quite low. We need detailed data in safe storage for a longer time, e.g., for a couple of months. An improvement would be a way to export data into a secure long-term storage."
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LogicMonitor is ranked 16th in Network Monitoring Software with 25 reviews while Plixer Scrutinizer is ranked 48th in Network Monitoring Software with 15 reviews. LogicMonitor is rated 9.0, while Plixer Scrutinizer is rated 8.6. The top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". On the other hand, the top reviewer of Plixer Scrutinizer writes "Advanced reporting runs analytics on NetFlow and provides signature-based recognition of problems in the network environment". LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Zabbix, OpsRamp and SCOM, whereas Plixer Scrutinizer is most compared with SolarWinds NetFlow Traffic Analyzer, Flowmon , Cisco Secure Network Analytics, ManageEngine NetFlow Analyzer and LiveAction LiveNX. See our LogicMonitor vs. Plixer Scrutinizer report.
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