"The ease of creating some of the maps and diagrams is most valuable. Lucidchart is just simpler and works more intuitively than other solutions that I have used in the past, such as Microsoft Visio. I am not in a creative role, but I know how to use Adobe Illustrator and other solutions like that. If I need to map out something that I've never mapped out before, and it is going to need a totally custom graphic, eight times out of 10, I'm going to go to Lucidchart rather than trying to build it in Illustrator. Its intuition and flexibility are really big features for me."
"Lucidchart is a lovely tool for creating visual representations of any process or organization."
"I love the fact that you can just integrate a drawing into Google Slides. I build a lot of visuals in Lucidchart, and then, rather than sharing them directly from Lucidchart, I just build Google Slides decks for senior management, and I link the Lucidchart on the cloud version to a slide image. That makes it easy. This way, I can build in one tool and show in another."
"Lucidchart's capabilities for visualizing and understanding process flows or workflows is excellent. The way that you put together the parts of charts and edit the chart are all very intuitive and easy to use."
"Its ease of use is most valuable. As compared to draw.io, connecting the lines and doing things like that are much easier in Lucidchart. It has been great for some of the process flow diagrams and data flow diagrams. I can export these diagrams as PDFs and share them with team members."
"The most valuable features are the different templates that they have already created, as well as all the different shapes you can use in the process charts because each shape stands for a different element or thing that's being done. It's easy to distinguish between different steps using the already set-out shapes."
"The templates are quite valuable, as is the fact that you can export to PDF, to a Visio document, or as a picture. These are valuable features for me because they give me the ability to make changes in any other product that I'm using. I'm not bound by one platform."
"It gives information about the roles and responsibilities of any architecture system and the exact system flow, business flow, or process flow. It also gives information about how the development team should take it forward. It shows the gap analysis in the flow charts and makes it easy to define the actor and his roles and responsibilities in the organization."
"The solution is very user-friendly. It's easy to just open it and start working."
"The solution is stable. It hasn't crashed, stopped or caused any issues in any way."
"The Visual Paradigm business process forms for designing we good. There was not a lot of configuration for the process diagram."
"The most valuable feature of Visual Paradigm is the ability to design form flows, add libraries, create organizational charts, and connect them all together."
"Using the Component Diagram, Visual Paradigm helps with design and control, reusing components."
"The initial setup is extremely straightforward."
"The initial setup is straightforward."
"Visual Paradigm is super user-friendly, especially for new team members. I always have them start with it because the interface is so simple to pick up. They usually spend about six months to a year using only Visual Paradigm before moving on to other tools. We also use the cloud repository for collaborative work, but I've had some trouble with code reviewing and limitations. Sometimes, customers even request the source file or exported XML because it's easier for them to access and review."
"It would be nice to be able to import not just contacts from Salesforce but also leads. In the beginning, when I was still learning the ropes and my way around it, I couldn't find such an option. There might be an option, but I just don't know about it."
"I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons."
"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."
"This might already be a feature, but I remember sometimes when we're just all viewing, if you accidentally click, then there's an arrow that pops up, and you have to go back and delete it. A lot of times there are accidental arrows being drawn when really we're just trying to present to each other."
"A couple of times when I tried to move a line, connecting two shapes on an organizational chart, occasionally the line doesn't move as intuitively as I think it should. I have to fiddle around with it a few times to get it to do what I want it to do."
"It would be helpful if there were different options available for organizing the folders, such as having a high-level display with pictures."
"Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved."
"Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams"
"Visual Paradigm is much better now. But each project has its own challenges, which is why I'm exploring different tools for my new projects. For instance, designing reports can be tough, especially with the costly intervention of professional services from vendors."
"Visual Paradigm could improve many aspects. The performance could be better because it can be low. When we have large and complicated models, it has a low speed and many bugs. Sometimes the solution stops and you have to restart Microsoft Windows on your PC. The larger database modeling cannot be done properly, I have to use another solution called SAP PowerDesigner."
"For me, what needs improvement in Visual Paradigm is the limited features included in the $99 license, which is the cheapest option. If more features could be included in the cheapest licensing package, Visual Paradigm would be better, especially for businesses that have a limited budget for buying software."
"Visual Paradigm is heavier and has more complexity than one of its competitors, e.g. Lucidchart. It could have been better if it was more simplified."
"It's still early for me to comment since I've only been using it for two months, but the responsiveness when diagramming needs to be improved."
"Visual Paradigm can improve by having better process mining tools and model integration."
"I would like to see the ability to easily export to groupware, such as Atlassian Confluence."
"More flexibility when choosing the type of diagram would be nice."
Lucidchart is ranked 2nd in Mind Mapping Software with 54 reviews while Visual Paradigm is ranked 7th in Business Process Design with 25 reviews. Lucidchart is rated 8.6, while Visual Paradigm is rated 8.0. The top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". On the other hand, the top reviewer of Visual Paradigm writes "Very flexible and easy to use with a good pricing model". Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect, Visio and erwin Data Modeler by Quest, whereas Visual Paradigm is most compared with Sparx Systems Enterprise Architect, Visio, Bizagi, No Magic MagicDraw and ARIS BPA.
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