We compared Meraki Dashboard and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Meraki Dashboard users like its centralized console, cable testing, firmware updates, and group policy features. The solution is also praised as user-friendly, stable, and scalable. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Users say Meraki Dashboard could improve its client VPN, hardware discovery, and integration with external solutions, Some users mentioned a need for more comprehensive documentation and granular control. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: Meraki Dashboard's customer service receives mixed feedback. Some users spoke fondly of the technical support they received, while others expressed frustration over long wait times and had a hard time finding the right person to help them. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Users said Meraki Dashboard was effortless and intuitive to set up, noting that features like templates and configuration cloning saved time during deployment. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions on Meraki Dashboard's pricing varied, with some users finding it pricey and others deeming it fair. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Meraki Dashboard simplifies IT operations, and some users expect returns within a few years. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Meraki Dashboard is a scalable, user-friendly solution with a smooth, painless setup made easy by built-in templates and features like configuration cloning. However, some users complained that the solution is too expensive and needs better integration with non-Cisco platforms. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Meraki Dashboard does not require a lot of maintenance. Cisco tells communicates through the Meraki Dashboard web client, it will automatically send updates to the equipment. They will send you an email on what day the updates will take place. If you want to proceed, you can click on accept, or you can decline them and schedule the updates at another time."
"I like that Meraki Dashboard is a user-friendly product."
"We find that Meraki has all the features you need to be able to enable complex network protocols for AV equipment. We deal with a streaming product over IP, and Meraki is fantastic at that."
"The hardware of Meraki is very good quality."
"The most valuable feature is their support, they get better every day."
"It's a scalable solution."
"The initial setup process is quite simple."
"It is a reliable product. It provides a lot of information that is easy to read."
"I can monitor a software made in-house to software of bigger companies."
"This is a very good solution and it is simple to use, for any company."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"The dashboard allows you to see what's going on in the overall system."
"The solution has a lot of plugins and scripts integrated with it."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"An excellent solution that is easy and intuitive to implement."
"I can monitor a phone on a desk to very big servers of any company."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Not a lot of training is available."
"For my purposes, I don't need to see any other features added to the Meraki Dashboard. I have no criticisms and I do like the tool. If I had a criticism for it, it would be about the pricing because it could be a little less, but again, for the service that you get, I won't complain about that too much."
"The solution can be expensive."
"We would like to be able to test the health of WAN connections."
"There are some issues with the NAT configuration, it is now impossible to some operations with the solution."
"Meraki Dashboard could improve the user interface by making it more user-friendly. The configuring can at times be difficult."
"Price could be reduced."
"Something that needs to be improved, is the fact that you if you don't renew the subscription license, it stops working. I would also like to see SSL BPM support for anything else."
"They need more documentation for the plugins."
"We'd like to see more integration capabilities."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"The reporting structure could be more streamlined."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"The installation and monitoring need improvement."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
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Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews while Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews. Meraki Dashboard is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Meraki Dashboard is most compared with Cisco DNA Center, SolarWinds NPM, ThousandEyes, Mist AI and Cloud and Centreon, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Meraki Dashboard vs. Nagios XI report.
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