We performed a comparison between Microsoft Dynamics 365 Central and SAP Business One based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: The main difference between the two solutions is that users of Dynamics 365 say the performance is lacking and do not report an ROI like SAP Business One users do.
"Has good integration with Power BI."
"We use Microsoft Dynamics 365 Business Central as CRM."
"Microsoft Dynamics NAV is good for smaller-sized companies."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"The most valuable feature of Microsoft Dynamics 365 Business Central is the Teams application. I use Teams to share documents amongst my team members, have meetings, and talk to them."
"The product is customizable so we can tune it according to our requirements."
"The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility."
"The solution has good dashboard functionalities and export functionalities."
"We are using it for accounts and finance and also for maintaining third-party transactions and non-CRM transactions."
"This is an all-in-one ERP solution for small businesses. Everything is linked. Once you have this, you have all the features available in SAP. You have PR, inventory items, journal entry, and project management features."
"The relationship map is very useful for us."
"I had been using it for the end-to-end functionality."
"It offers users a rather simple interface."
"The document search feature is very good."
"We have been happy with the command line interface of SAP Business One."
"The sales and wholesale distribution are great."
"The stability could always be improved."
"If Microsoft made some of the security setups a little easier to work with, that would be a significant improvement. The warehouse management features could also use some work. We had to buy third-party software to make NAV's warehouse management and security more usable and functional."
"We need to customize more often than we would like."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"I would like a more modular and user-friendly interface."
"It would be nice, in Microsoft Teams, if we were able to type more information into the chat."
"Microsoft Dynamics NAV could improve the reporting."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"The user interface could be improved with drag-and-drop functionality that it currently lacks."
"We don't have the functionality of the supply chain and mobile applications."
"I'd like to see the solution become more user-friendly."
"The production scheduling, manufacturing, and planning could improve in SAP Business One. Additionally, the projection management module could improve. These functionalities are important in the construction industry we are working in at the moment."
"We would like a mobile version of this for sales exhibits, etc. We would also like more personalization features to personalize it for our organization."
"It is limiting in terms of the in-between communication for manufacturing. We are suffering from a lot of issues in production. We are now considering S/4HANA, and we are also looking for some customized tools to integrate with SAP Business One."
"It would be ideal if the reporting and dashboards were improved upon."
"Our business has grown beyond the capabilities of Business One. We need a bigger ERP solution, and therefore we are moving away."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while SAP Business One is ranked 4th in ERP with 61 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while SAP Business One is rated 8.0. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP Business One writes "Helps with intercompany sales and purchase orders, and optimizes inventory management". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP ERP, Epicor ERP and Odoo, whereas SAP Business One is most compared with SAP S/4HANA, SAP ERP, Oracle Fusion Cloud ERP, SAP S/4HANA Cloud and Epicor ERP. See our Microsoft Dynamics 365 Business Central vs. SAP Business One report.
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Both are not the right fit for Manufacturing company because these 2 solutions are built for small and medium size enterprises mainly for accounting purpose but not for operations. They need modules like Production planning & Scheduling, Quality management, adv' inventory optimization, Shoop floor control, Supplier management, Adv' warehouse, Inbound and outbound logistics and so on.
Regards, Mohammed Shakir (shakir52268@gmail.com)
Hi Sanjay,
My recommendation is to evaluate ERP software from a long-term perspective as it is a big investment. As I understand, your organization is growing and needs better control and reporting hence you are looking for business transformation and digitalization therefore ERP is the first step in business transformation.
As Inteliwaves (visit us at www.inteliwaves.com) are in the SAP consulting field a company based out of Mumbai, India we are dealing with the business requirement for ERP implementation day in and day out, and from our past experience we have observed that customers who have implemented small scale ERP software do not support business growth due to scalability issue and after few years they need to look for another solution for their growing business demand.
I will recommend you to checkout for the SAP Public cloud option which is best in the current market scenario. Please lets us know if you need more details on SAP Public cloud solution or demo as we are an SAP partner. Thanks & regards, Manish, manish.chhatbar@inteliwaves.com, 9930636260
I think you should first look at Dynamics BC. We have provided consulting services to your company and knows in-and-out of your processes. Ranthosh knows me very well. You can reach out to me at 9811359356
Look at e10x-ERP (educe10x.com). Built natively for the cloud, connects using a browser, and no need for hefty hardware installations, etc. e10x-ERP is focused on SMB manufacturing companies and has a suite of modules that will fit your requirements. The modules include attendance and payroll which most other ERPs do not offer as standard.
Also, integrated with WhatsApp Business (for auto reports, auto messages to customers, suppliers, etc), email, trigger, and event-based reports, integrated with GST (ASP).