We performed a comparison between Microsoft Dynamics AX and SAP S/4HANA based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"Supply Chain Management is an excellent feature."
"It has the same UI and is very similar to any other Microsoft product."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"The most valuable feature of SAP S/4HANA is the innovational process. We are able to receive more efficiency or accuracy than previous versions."
"This tool helps us to manage business in a faster and smarter way."
"The solution's most valuable features are performance and processes."
"One of the things I like about it is its well-integrated and secure nature."
"I have found the most valuable features are the interface, which is very good for all users, and the database performance is good."
"I have been using SAP for more than 13 years and the new SAP S4HANA was not only a simple upgrade, they have made a lot of improvements. They have simplified a lot of the functions, the all-new interface gives users a better experience. The database itself is quite efficient in nature and it provides effective data queries. It is a good upgrade from the previous version of SAP R/3."
"In terms of its most valuable feature, I would say the finance module."
"S/4HANA falls under a single terminal. We can easily access the data, and the performance is good."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
"The support here in Turkey could be better. However, the international support is good."
"There might be some features to support localizations that could be helpful to add."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it."
"The initial setup can be complex at times and has room for improvement."
"The product must be made accessible online."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"If I can highlight one point that could be improved, when we talk about other ERPs, like Oracle, nowadays these ERPs provide free integration with other ERPs. For example, there is an API for banks integrated into every tool and every product form requires that bank integration in order to give real time data into the ERP. But SAP is charging a lot for that particular bank integration scenario and I think it should be free because other ERPs are providing this feature built in to the ERP. People always ask us about the integration and how much it will cost to go with that solution, so people are thinking about this."
"The solution could have a better user experience. However, they are working a lot on the user experience and they have come up with various applications, such as mobile applications. This was lacking over the last two years."
"When we want to raise a ticket on the SAP portal, the process takes a longer time, and there are many selections that confuse the user."
"MRP repost area should be improved. The production information report also needs to be improved."
"If S4HANA has more AI and machine learning, it will be better and easier for reporting and dashboarding."
"This product would be improved by adding more reports."
"Items that impact the TCO should be improved because the solution is very complex to integrate and keep running."
"The solution could improve by making customization easier. The on-premise version is a lot more flexible."
Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews while SAP S/4HANA is ranked 2nd in ERP with 75 reviews. Microsoft Dynamics AX is rated 7.6, while SAP S/4HANA is rated 8.2. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, Oracle E-Business Suite, Oracle Fusion Cloud ERP and Microsoft Dynamics GP, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP, Oracle E-Business Suite and Anaplan. See our Microsoft Dynamics AX vs. SAP S/4HANA report.
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