We performed a comparison between Microsoft Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"The product’s most valuable feature is stability."
"MIM's most valuable feature is its connectivity with Exchange."
"Very powerful synchronization tool."
"It is one of the easiest products to implement, which is one of the main advantages. The integration is easy. Unlike other products, it is not complicated to integrate."
"Its interface and the fact that it's integrated with everything in the Microsoft ecosystem are the most valuable features."
"Microsoft Identity Manager's documentation is good, and its end-user portal is user-friendly."
"What makes this solution attractive is the licensing model. Microsoft Identity Manager is included in premium versions of Azure AD and in enterprise agreements such as E3. This makes the solution very attractive to many of our clients who are subscribed to those products."
"The most valuable feature of the solution is the fact that I can use it to track who is sending which email, who is accessing which documents or which files, etc. These tools help me improve security within the enterprise environment."
"Streamlines user access, consolidates applications."
"Using the implementation guide, I was able to implement the solution with ease."
"The scalability potential is there if a company needs to expand."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"The solution is easy to scale."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"It's a very useful tool that has improved our client's security, from day one."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"Functionality and usability could be improved."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"If I had to name one thing, it would be the user interface (UI)."
"The solution should be made more agile for customers to own or configure."
"The web GUI can be improved."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"It would be good if Microsoft Identity Manager Maybe could be integrated with Azure Active Directory directly and made as a cloud platform."
"The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that."
"It requires a lot of improvements. Microsoft is killing this product and migrating some of the features to Azure AD. The last version of this solution was 2016. If it is going to stay and integrate with Azure AD, its integration needs to be worked on in terms of connectors, etc. It doesn't seem that they are improving it alone. Microsoft wants to integrate it with Azure AD, but the integration is still not complete."
"They have to improve the User Entity and Behavioral Analysis."
"MIM's reliability could be improved."
"The information that is available for the Active Directory portal is segregated here and there."
"This product was only launched two or three years ago and it is still in the process of becoming stable."
"The governance reporting of the solution can be improved, as it can be difficult to get good, intelligible reports. Microsoft could implement an API of some sort to allow report customization or some form of SQL model, to further customize modules and improve the reporting. That would be a major improvement to the product."
"Symantec is only on-premises, not on the cloud."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"The product's technical support could be better."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"The solution is not the best or the fastest available."
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Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. Microsoft Identity Manager is rated 7.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Microsoft Identity Manager is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management and ForgeRock, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Cisco ISE (Identity Services Engine) and One Identity Manager. See our Microsoft Identity Manager vs. Symantec Identity Governance and Administration report.
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