We performed a comparison between Netskope Next Gen Secure Web Gateway and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"As Netskope is a cloud-based application, it is possible to analyze and distinguish personal and enterprise instances."
"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."
"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."
"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."
"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."
"We've found the solution to be quite stable."
"Web filtering and DLP are good features."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"Tech support is good."
"The solution is scalable and stable."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"The protection is most valuable."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint."
"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
"The solution needs to improve its on-premise detection technique."
"The accuracy could be improved."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."
"They should work on marketing material to put out their work with a little more effort."
"The solution lacks a good reporting feature."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"The interface for administration could be better. They should upgrade the management portal."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"We'd like to have more plugins and integration."
"The OS capabilities and WSL support could be improved."
"Sometimes, support isn't available."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
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Netskope Next Gen Secure Web Gateway is ranked 13th in Secure Web Gateways (SWG) with 13 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Netskope Next Gen Secure Web Gateway is rated 8.8, while Zscaler Internet Access is rated 8.2. The top reviewer of Netskope Next Gen Secure Web Gateway writes "Offer capability to create policy groups aligned with specific requirements for users, groups, and locations". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Netskope Next Gen Secure Web Gateway is most compared with Symantec Proxy, Cisco Umbrella, Fortinet FortiGate SWG, Prisma Access by Palo Alto Networks and iboss, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access report.
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