We performed a comparison between OpenText Documentum and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"The most valuable features of SharePoint Online are content management, document management, and approval processes. Additionally, there are a number of features that provide integration with multiple Office services and external services."
"The security feature is valuable."
"Helps with document collaboration and workflow."
"Ability to store files of any type."
"It facilitates collaboration and the ability to create custom workflows."
"Removed the need of paper storage and people flow into the office."
"Combined reports and data with timeline tracking."
"The initial setup is easy."
"Sometimes DocBroker cannot see the DocBase."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"The user interface can be a bit more intuitive."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"The user interface can be improved."
"Emails stored now do not display metadata in native format."
"The management of the product/back-end is complex."
"It will fully use your system resources."
"Annoyingly, many new Office 365 apps always end up being only US locale for the first year of their life. Microsoft needs to realise that most of their customers are not in the USA."
"It should have a Google-caliber search ability and a model-based GUI."
"The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"The limitations and boundaries must be extended."
OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews while SharePoint is ranked 1st in Enterprise Content Management with 150 reviews. OpenText Documentum is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Documentum is most compared with OpenText Extended ECM, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and IBM FileNet. See our OpenText Documentum vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
