We performed a comparison between OpenText Silk Test and SmartBear TestComplete based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools."The statistics that are available are very good."
"A good automation tool that supports SAP functional testing."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The major thing it has helped with is to reduce the workload on testing activities."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The feature I like most is the ease of reporting."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"Runs in different remote machines. We have multiple versions of the software being tested."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"The database checkpoints detect problems which are difficult for a human resource to find."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"The initial setup is pretty easy and it's quick to deploy."
"The most valuable feature of this solution is regression testing tools."
"They should extend some of the functions that are a bit clunky and improve the integration."
"Could be more user-friendly on the installation and configuration side."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The solution has a lack of compatibility with newer technologies."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"The support for automation with iOS applications can be better."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
Earn 20 points
OpenText Silk Test is ranked 24th in Test Automation Tools while SmartBear TestComplete is ranked 7th in Test Automation Tools with 71 reviews. OpenText Silk Test is rated 7.6, while SmartBear TestComplete is rated 7.6. The top reviewer of OpenText Silk Test writes "Stable, with good statistics and detailed reporting available". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". OpenText Silk Test is most compared with Selenium HQ, OpenText UFT One, OpenText UFT Developer and Apache JMeter, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish.
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