We performed a comparison between Oracle Enterprise Manager and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It can also help with capacity planning, sizing, and maximizing overall performance in a large scale environment."
"Due to the infrastructure's size, the introduction they offer is very, very useful. It helps with an overall understanding of the product."
"Oracle Enterprise Manager is a scalable solution."
"I like that it's stable."
"It is a stable solution...The initial setup of Oracle Enterprise Manager was straightforward."
"The most valuable features are security and speed."
"We use Oracle Enterprise Manager for a lot of services like ERP and PLM."
"SQL Tuning Advisor, ADDM, Top Activity, ASM Space Manager, Incident Notifications"
"The initial setup is pretty straightforward."
"The process involving the original setup of the solution is excellent."
"The most valuable feature of ServiceNow Discovery is its performance."
"The most valuable feature is its integration with CMDB, as it collects all the data."
"I find that the Discovery and scripting features are the most useful."
"ServiceNow Discovery has played a vital role in improving service visibility through automated IT service management processes, including change and problem management."
"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface."
"It does a good job of collecting the data that's necessary for data centers, and IT's operations."
"Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different."
"They should improve the hover text context. This would provide assistance whenever a task is attempted by a DBA."
"The solution is not as simple as people say it is."
"I feel more dashboards can be added, especially those useful to higher levels of IT management."
"There's a lot of documentation to go through as a new user."
"Oracle Enterprise Manager could improve the monitoring types and the graphics."
"The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool."
"The solution's agents work with Java, and the Java code sometimes consumes a lot of memory on the CPU."
"Improvements are required with the scripts used to collect the information from servers."
"We would like more flexibility with the licensing. Discovery is bundled with ServiceNow's ITOM license. It was more affordable when it was sold separately, but we bought a package license to get more functionality out of the CMDB. We'd prefer to buy only the pieces we need instead of taking things we don't want or solutions that aren't yet mature enough to use."
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"The solution should improve the classes of discovery assets to disregard more junk data."
"They can expand on the plugins for some of the other tools."
"It is one of the most costly applications in terms of subscription costs."
"What needs improvement in ServiceNow Discovery is the reporting UI because I didn't find it as friendly compared to other tools. Other tools have better reporting UI than what's currently in ServiceNow Discovery. What I'd like to see in the next release of ServiceNow Discovery is more user-friendly out-of-the-box reporting that would be helpful for non-technical users. Some users such as managers would want to just do a few clicks to access the reports and shouldn't be required to do search queries, but right now, reporting in the tool isn't very user-friendly."
"The initial setup could be made easier. We hired professionals to implement it, and they trained our employees for ongoing processes."
Oracle Enterprise Manager is ranked 4th in Server Monitoring with 123 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 38 reviews. Oracle Enterprise Manager is rated 8.4, while ServiceNow Discovery is rated 8.0. The top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Oracle Enterprise Manager is most compared with Zabbix, Quest Spotlight, Dynatrace, AppDynamics and Microsoft Azure, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, ScienceLogic and Qualys VMDR. See our Oracle Enterprise Manager vs. ServiceNow Discovery report.
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