We performed a comparison between ServiceNow Discovery and Tanium based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB."
"We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."
"The product provides great scalability features."
"The initial setup is pretty straightforward."
"The service management and operations management modules are valuable."
"ServiceNow Discovery works better than other products I've used."
"It's pretty robust, and it's agentless for the most part. So, you don't need to deploy agents, which makes it a lot easier to stand up."
"One of the most valuable features of ServiceNow Discovery is the automated discovery that helps identify dependencies and generates reports."
"The security features are very valuable."
"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."
"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"The product is granular and can build complex roles compared to other EDR vendors."
"Tanium’s linear-chain architecture is valuable."
"Tanium's most valuable feature is its instant discovery aspect."
"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
"They can expand on the plugins for some of the other tools."
"Improvements are required with the scripts used to collect the information from servers."
"The solution should improve the classes of discovery assets to disregard more junk data."
"I find it valuable to enhance IP address management. I've been in this field since around 2011, and my experience since then has revolved around automation, deployment, distribution, and comprehensive inventory management, all crucial for deploying various components, including patches. When we talk about patch management or vulnerability management, it's more complex than just applying patches; sometimes, you need to undergo significant upgrades or phase out old components for new ones, and this can turn into a substantial project, explaining why vulnerabilities persist. Now, the role of ServiceNow Discovery and security operations, or at one point, looking at vulnerability management in ServiceNow Discovery, is crucial. It allows you to identify vulnerabilities on assets and, with the addition of discovery, service mapping, and event management, you gain a business context for these vulnerabilities. It's not merely about knowing they exist on a server; it's about understanding which services are responsible for critical business processes or transactions, like payroll. This knowledge changes the approach and execution of vulnerability remediation."
"In my opinion, it's quite slow compared to other tools, like Device42. Also, there are predefined fields in Device42 that are not available in ServiceNow. These are the basic things I think can be improved here."
"Technical support has not been helpful when we have come across problems."
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"The reporting could be improved."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
"They could improve the UI."
"The most painful thing is the interface. It's a bit unclear sometimes."
"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."
"The solution can give a lot of false positives."
"The solution lacks mobility."
"We had some issues with the solution's OS upgrade."
ServiceNow Discovery is ranked 3rd in Server Monitoring with 37 reviews while Tanium is ranked 11th in Server Monitoring with 15 reviews. ServiceNow Discovery is rated 8.0, while Tanium is rated 7.4. The top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". ServiceNow Discovery is most compared with Microsoft Configuration Manager, Lansweeper, AWS Cloud Map, ScienceLogic and SolarWinds Server and Application Monitor, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR and Tenable Security Center. See our ServiceNow Discovery vs. Tanium report.
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