We performed a comparison between Oracle Fusion Service and QuickBase based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Salesforce, monday.com and others in CRM."It has provided a faster turnaround time. We were able to automate a number of transactional tasks and return that extra time to taking care of customers."
"The solution is completely cloud-based and very easy to access from anywhere."
"The service management features are valuable."
"The solution is easy to learn."
"It offers a seamless experience with quick deployment—eliminating prolonged implementation and installation processes."
"The solution changes the way clients work to make it easier and faster."
"Oracle's strength lies in swiftly building and deploying enterprise applications globally."
"Oracle Service Cloud could improve the integration for older platforms."
"The need for little to no code knowledge has been huge."
"The usability of QuickBase largely depends on how you design your workflows within the platform. If you keep them simple and straightforward, it can be a highly usable product."
"There's a lot of stability in QuickBase...I really appreciate the processing part of QuickBase, especially considering how we're able to get information in real time instead of having to wait."
"The reporting tool: It helps in data analytics to provide the solution more efficiency."
"The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier."
"It provides a well-organized method for overseeing everything, especially considering the remote work aspect."
"It has superb ease of use and no code needed to create and build apps and databases."
"This solution has provided for Rapid deployment of data collection tools, replacing spreadsheets with near real-time data."
"Oracle Service Cloud could improve the integration for older platforms."
"There are specific areas that would be beneficial to enhance and improve, especially its financial functionality, search capabilities, chat features, and content articles."
"The UI experience needs refinement to enhance user-friendliness."
"One suggestion I have is to shorten the IT team's response time. When we submit an ASR or similar request, it takes a while to receive a response, and this can be seen as a drawback."
"Oracle counts users for licensing purposes, regardless of their roles or usage patterns. This process could be better."
"Oracle Fusion Service needs to improve its documentation part because we do not have proper documentation."
"Oracle changed the means by which users are created in the system. I would like this to be easier to implement."
"The product must provide modules for operations management."
"Its UI needs improvement. They should improve it and make it a little bit more modern. We should also be able to have more real-time information that connects with other software platforms. It has an open API, but it doesn't always connect with some of the other platforms that we would like to utilize. These are probably two of the biggest things for us, and hopefully, they will keep ensuring that in the future, they continually build QuickBase to be a little bit more efficient in that regard."
"I would like to see better options for producing paper reports from Quick Base, rather than viewing things exclusively on screen."
"It would be beneficial for the QuickBase team to focus on improving the integration of cloud-based storage platforms within their product. In use cases like ours, where QuickBase serves as a centralized source of truth for construction projects, having seamless integration with platforms like Dropbox or OneDrive would greatly enhance the product's capabilities."
"I would like to see the reporting enhanced because some of them are not easy to generate."
"The improved developer interface in some areas can be difficult to use for complex items."
"This rule: The Maximum is 60 rules. We need to provide more in order to improve."
"Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system."
"Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility."
Oracle Fusion Service is ranked 8th in CRM with 30 reviews while QuickBase is ranked 16th in Rapid Application Development Software with 74 reviews. Oracle Fusion Service is rated 8.6, while QuickBase is rated 9.0. The top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". On the other hand, the top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". Oracle Fusion Service is most compared with Siebel CRM, Oracle CX Sales, Sales Creatio, Salesforce Service Cloud and Microsoft Dynamics CRM, whereas QuickBase is most compared with Microsoft Power Apps, Sales Creatio, OutSystems, ServiceNow and Mendix.
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