We performed a comparison between Palo Alto Networks WildFire and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is easy to use and the Panorama feature is good. The software management or the malware blocking and some authentication management system are good."
"The most valuable feature of this solution is how it keeps up-to-date with viruses."
"It is stable and pretty much scalable."
"I love the idea of Palo Alto Networks WildFire. It's more geared toward preventing malware. If someone's laptop or phone is malware-infected, the tool prevents it from uploading valuable corporate data outside the corporate network. That's what I love about Palo Alto Networks WildFire. It stops malware in its tracks."
"WildFire has been instrumental in blocking a number of new threats, before common desktop anti-virus tools were able to detect them."
"High availability with active-active and active-passive modes."
"The solution has plenty of features."
"Being an application-based firewall, this is one of the critical focus factors along with the threat prevention services it provides."
"You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box."
"Technical support has been helpful and responsive."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
"Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control."
"The most valuable feature is Click-time URL protection."
"Currently we have 800-plus nodes connected with this solution, without any issues. The solution is scalable."
"What I like most about Symantec Advanced Threat Protection is its notification capability."
"It has certainly helped out our audit efforts because we each stay compliant in terms of various security standards."
"The only complaint that we receive from our customers is in regards to the price."
"Management and web filtering can be improved. There should also be better reporting, particularly around web filtering."
"They provide a medium level of technical support."
"Our main concern is that everything has to be synced with the WildFire Cloud and has to be checked through the subscription."
"In terms of what I'd like to see in the next release of Palo Alto Networks WildFire, each release is based on malware that has been identified. The key problem is an average of six months from the time malware is written to the time it's discovered and a signature is created for it. The only advice that I can give is for them to shorten that timeframe. I don't know how they would do it, but if they shorten that, for example, cut it in half, they'll make themselves more famous."
"In the future, Palo Alto could reduce the time it takes to process the file."
"The size of Palo Alto's cloud is big but it could be easier to use from a product management perspective."
"It would be nice if there was an easier way to install and deploy it, such as through the inclusion of wizards."
"There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed."
"The product's support services need improvement."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"It also needs network-based threat protection for shared folders and files."
"The administration interface needs a lot of improvement. It should be UI based, and simple. They need to improve it. It's pretty much not that friendly compared to what we were using as Bitdefender before. It's okay but is improving, actually."
"The support has dropped down to a five out of ten."
"Not ideal for advanced threat protection."
"An improvement could be made on the reporting because then it would be easier to collect information and submit it for compliance."
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Palo Alto Networks WildFire is ranked 3rd in Advanced Threat Protection (ATP) with 58 reviews while Symantec Advanced Threat Protection is ranked 20th in Advanced Threat Protection (ATP) with 14 reviews. Palo Alto Networks WildFire is rated 8.4, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of Palo Alto Networks WildFire writes "Good technical support and provides automatic analysis that saves us time in filtering email". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". Palo Alto Networks WildFire is most compared with Cisco Secure Firewall, Fortinet FortiGate, Juniper SRX Series Firewall, Proofpoint Email Protection and WatchGuard Firebox, whereas Symantec Advanced Threat Protection is most compared with Microsoft Defender for Office 365, Check Point SandBlast Network, Trellix Network Detection and Response, Fortinet FortiSandbox and Arbor DDoS. See our Palo Alto Networks WildFire vs. Symantec Advanced Threat Protection report.
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