We performed a comparison between Proofpoint Email Protection and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the option to edit the inbound security."
"The archive feature is valuable."
"Proofpoint Email Protection is a good product, and its most beneficial feature is the Threat Response Auto-Pull. I also like that it's an integrated email security solution."
"I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution."
"As a cloud-based product, it can scale well."
"The Phish Alarm button allows users to submit questionable emails for review and complete analysis."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"The initial implementation is pretty easy to handle."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The solution is stable and the performance is good."
"The cloud-based interface is very user-friendly."
"The solution is excellent at blocking spam."
"The solution is "set and forget". You pay for it and everything is done for you."
"The anti-malware and spam features are valuable."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The flexibility of the solution can be improved."
"Proofpoint Email Protection's interface is confusing and could be improved."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"Proofpoint has a lot of false alarms."
"The false positives are an issue."
"Proofpoint Email Protection has a new approach to email security with its API feature. Currently, it only works with Office 365. In the future, it would be beneficial if it also works with Gmail, as Check Point is currently the only brand that has API email security for Gmail. It would be beneficial if Proofpoint Email Protection could add this integration, they would be more competitive with other vendors."
"We'd like to have the ability to create more customized reports."
"The false positive submissions must be improved."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"Messaging Gateway's advanced malware detection could be improved."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"This product would benefit from better integration with Symantec Endpoint Protection."
Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Proofpoint Email Protection is rated 8.4, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Microsoft Defender for Office 365, Fortinet FortiMail and Barracuda Email Security Gateway. See our Proofpoint Email Protection vs. Symantec Messaging Gateway report.
See our list of best Secure Email Gateway (SEG) vendors.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.