We performed a comparison between SAP Identity Management and Saviynt based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The customer success and support teams have been crucial."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The administrative features and SoD are valuable."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The setup process is straightforward."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"The most valuable feature is the user experience for managing information."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"It provides basic automatic user administration and role provisioning to save time."
"It is a flexible tool because it works on JSON."
"Considering the initial cost and the basic features, this is a good solution that provides integration with both on-premise and cloud applications."
"One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."
"Some of the self-service capabilities are quite powerful."
"The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources."
"Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company."
"Saviynt has a lot of potential with many features available for users."
"The feature that we use the most is the global, third-party user management."
"The reporting on the warehouse data and the import process both have room for improvement."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"Functionality and usability could be improved."
"The security permission inside Omada needs improvement. It's tricky to set up."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"I have encountered issues with the host authentication feature."
"SAP Identity Management can improve risk analysis and authority checks."
"The pricing could be better."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"It should support more customizations. In SailPoint, we can do many customizations, but we are not able to do that in Saviynt. For workflows and other things, we can only use what is already in place. Saviynt has a lot of scope for improvement on the customization part."
"The UI doesn’t enhance the user experience."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
"The configuration process at the beginning can be difficult, depending on the complexity of the company."
"Saviynt cannot customize based on customer needs."
"Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet."
"We sometimes experience performance issues when the solution fails to process the data between two different applications."
"It is time-consuming to troubleshoot issues."
SAP Identity Management is ranked 12th in Identity Management (IM) with 13 reviews while Saviynt is ranked 5th in Identity Management (IM) with 21 reviews. SAP Identity Management is rated 7.8, while Saviynt is rated 7.4. The top reviewer of SAP Identity Management writes "Allows for seamless integration and provides a unified login experience ". On the other hand, the top reviewer of Saviynt writes "Used for IAM, IGA, MFA, SSO, and access management". SAP Identity Management is most compared with SailPoint Identity Security Cloud, SAP Customer Data Cloud, Microsoft Identity Manager, CyberArk Privileged Access Manager and One Identity Manager, whereas Saviynt is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity and Ping Identity Platform. See our SAP Identity Management vs. Saviynt report.
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