We performed a comparison between SAP IT Operations Analytics and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics."Operations Analytics provides statistics, so it's like the dashboard in your car that tells you the temperature, RPMs, etc, and if something goes wrong in your car, a warning light comes on. So in analytics, you set thresholds for the thread count, and it sends you an email when it reaches a certain amount."
"We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP."
"It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query on Splunk. The resolution time is about the same, but it took longer to discover the issue with ArcSight. Our previous solution took about an hour or more, but Splunk can do it within a few minutes or an hour at most."
"The technical support is among the best in the market."
"Splunk works based on parsing log files."
"The varied prebuilt feature is the most valuable because it ensures that we have complete coverage over all of the key questions."
"Exporting is a good feature. It helps me out when I have to do reports. I do a lot of exporting and crunching of the numbers. Dashboards are okay for showing to the leadership, but for doing statistics and updating tickets, the export feature is very beneficial for me."
"It is quite extensible. It is a platform that we can build our use instead of each case instead of each case being limited or restricted to each capability. This is probably the best feature."
"We have a more secure, robust environment, which keeps the harmful software out of the zone required."
"The visibility is amazing with easy dashboard creation."
"The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration."
"It would be great to have a monitoring tool that could implement conditional solutions like this. Right now, it comes up with the indicators, but it doesn't necessarily send the lower-level technician to the right spot."
"I would like some additional AI capabilities to provide additional information about things going wrong and things going well."
"It could be more user friendly, in terms of the end-user experience."
"Integrating tools and creating use cases could be easier. It's hard for a junior security engineer with only a couple of years of experience to write use cases. They can do it, but it's much easier in a solution like IBM QRadar. Setting conditions is like a multiple-choice type of thing. It's a more user-friendly process."
"If you have to do your own stuff, such as customized charts, it is a little bit more work, but once you're familiar with the Splunk query language, you can pretty much do whatever you want. In terms of features, it should probably have the features that other competitors provide."
"I have concerns about the architecture as well since I can see it is not very well defined."
"It needs more formatting control without having to be an admin."
"Professional support is great, but too expensive."
"I think the tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to my tickets."
SAP IT Operations Analytics is ranked 7th in IT Operations Analytics with 2 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 240 reviews. SAP IT Operations Analytics is rated 8.0, while Splunk Enterprise Security is rated 8.4. The top reviewer of SAP IT Operations Analytics writes "Helps to track the lifecycle of SAP products from inception to end-of-life". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". SAP IT Operations Analytics is most compared with Moogsoft, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel.
See our list of best IT Operations Analytics vendors.
We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.