We performed a comparison between Saviynt and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Omada's most valuable aspect is its usability."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"I appreciate all the support we receive from Omada."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"It gives very good and in-depth knowledge about a particular identity. Everything is through a single click. We get to know the workflows related to a particular identity with a single click."
"The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources."
"Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."
"It's easy to manage and easy to use; a simple tool for end-users."
"The repository has many features where you can define primary and secondary owners."
"It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product."
"The product is flexible to use."
"The workflow in Saviynt is easier compared to other tools. It's pretty straightforward."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"It is easy to use, and does not requires an extensive programming or development background."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"Streamlines user access, consolidates applications."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"Automated provisioning removes manual labor and manual provisioning."
"Connector Xpress and Policy Xpress and the new interface."
"Omada's reporting functionality is limited and could benefit from greater customization."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"There's a challenge with handling large amounts of data in this system."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"Saviynt cannot customize based on customer needs."
"The solution is hosted on AWS cloud, and there is some dependency that affects our bottom line."
"Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet."
"The main difficulty was the integration process itself. But we were able to kind of work through it and fix it. We tried integrating with our HR system and other IBM solutions, like Microsoft Identity Management."
"The biggest drawback is that for every change you want to make, you have to go back to them and ask for it."
"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."
"The solution does not work very well as the number of users increases."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
"The development process to create this connector is not as easy as I would like."
"The reporting functions."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"Provisioning has a dependency on Windows."
"The solution is not the best or the fastest available."
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Saviynt is ranked 5th in Identity Management (IM) with 21 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. Saviynt is rated 7.4, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Saviynt writes "Used for IAM, IGA, MFA, SSO, and access management". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Saviynt is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity and Oracle Identity Governance, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Cisco ISE (Identity Services Engine) and OpenIAM Identity Governance. See our Saviynt vs. Symantec Identity Governance and Administration report.
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