We compared Zabbix and ScienceLogic across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Zabbix is highly regarded for its user-friendly interface, scalability, and reliable performance. It provides customizable dashboards, trigger dependencies, SNMP monitoring, and problem tracking. ScienceLogic is highly regarded for its serverless and agent connectivity, versatile graphs and personalized dashboards, AIOps and event management capabilities, as well as its AI and machine learning features.
Room for Improvement: Zabbix could reduce false positives and improve integration, cloud monitoring, and reporting. ScienceLogic can enhance its documentation, Power Packs, notification features, and automation options.
Service and Support: Users had mixed opinions about Zabbix customer service. Some found it helpful, while others feel it needs improvement. Customers generally rely on online documentation and community forums for assistance. ScienceLogic's customer service is generally considered responsive and professional. However, a few users reported delayed response times and support engineers with limited expertise.
Ease of Deployment: The complexity of Zabbix's initial setup varies, and it may require an experienced group of administrators and engineers. ScienceLogic's initial setup is described as simple and efficient. The deployment process can be completed within a few hours or a couple of weeks.
Pricing: Zabbix is a free, open-source solution, but users can purchase support services and additional features. Opinions on the price of ScienceLogic were mixed. Pricing is determined by the number of network devices or endpoints, and there are no hidden charges.
ROI: Users say that Zabbix provides a cost-effective solution. ScienceLogic improves troubleshooting and minimizes network outages.
Comparison Results: Zabbix is a highly customizable open-source solution with a wide range of monitoring capabilities, including the ability to monitor virtual machines and databases. However, Zabbix’s setup can be complex and may require technical expertise. ScienceLogic is praised for its serverless and agent connectivity, effortless setup, and customized dashboards. However, it lacks detailed documentation and automation options.
"We can manage the entire system across the network and troubleshoot the pain points."
"Provides agentless monitoring so there's no need to install the agent on each server."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"One of the valuable features is rapid dashboards."
"The most valuable features of ScienceLogic are AI and machine learning."
"It is simple."
"The solution provides good infra-monitoring features."
"Dynamic Component Mapping is key and unique."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"It meets my organizational needs. It's pretty easy to use."
"The most valuable feature is the support for monitoring Cisco switches."
"The implementation process is very straightforward."
"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."
"The pricing of the product is reasonable."
"They've already added extra features, such as noise-canceling and facial recognition, which is great."
"The flexibility of this solution is amazing."
"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."
"The Wi-Fi side needs improvement."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"They should add CLI command modes and scripts for high performance."
"They need a little more self-service."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"There are often bugs in new releases."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
"The user interface could be better."
"The user interface could be a bit better. They could update it a bit."
"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."
"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."
"It should be easy to modify the front end."
ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. ScienceLogic is rated 8.6, while Zabbix is rated 8.2. The top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our ScienceLogic vs. Zabbix report.
See our list of best Network Monitoring Software vendors, best Server Monitoring vendors, and best IT Infrastructure Monitoring vendors.
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