We performed a comparison between ServiceNow Now Platform and Temenos Quantum based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Learning materials, such as online courses, are readily available."
"The incident management has been the most useful feature for us."
"The level of automation within the platform is great."
"Assignment Group history is really important to me."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"This is a development platform that provides us with a strong database and a low code environment."
"In ServiceNow, the best features are the reports. We have more options there."
"It is an absolutely scalable solution."
"Its greatest advantage lies in its exceptional security and robustness."
"Comparing other solutions with Temenos Quantum, the later is less mature and presents several issues. Implementing Temenos Quantum has been challenging, resembling a nightmare compared to the smoother experience with the other."
"The visualizer and API manager are super useful. It's easy to create applications for the agent. Automations and other complex tasks can be hard, but it's mostly straightforward. You can create forms and populate tables."
"The best thing about Temenos Quantum is how it smoothly connects with Temenos Fabric. This simplifies our quantum application by handling identity, authentication, and security tasks seamlessly, saving us from extra coding."
"I like the complete, professional social site."
"The best feature is the Kony Studio, which is the product that is used to develop interfaces."
"It is an important solution for reducing the development efforts by developing a mobile application efficiently, in a shorter period of time, across multiple platforms, such as Android and iOS."
"The most valuable features of Temenos Quantum are user-friendliness and customizability."
"The solution’s AI and NLP features could be improved."
"The integration towards other ERP systems could be improved."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
"The UI and mobile UI need to be improved."
"This platform is used more by large companies because it is a little bit expensive."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"The pricing model is complex and needs to be both lowered and simplified."
"One area where Temenos Quantum could improve is in the flexibility of widgets and additional libraries."
"Temenos Quantum is not quite stable yet."
"The UI lacks flexibility, especially regarding customizations. There are numerous issues at the fabric end, and working with the visualizer is extremely challenging. Basic development tasks require a high-end machine, and even clicking on an icon initiates a thirty-second processing time. The challenges mainly revolve around fabric and content."
"We would like to have widgets for graphs and analytics, as well as the integration of machine learning."
"The security and the interface technology could be better in Temenos Quantum. Additionally, a module that can display all the activities that have been done in the system would be helpful."
"There are many issues when integrating with native sides when building an Android application of the retail accelerator or an iOS application of the retail actuator. We have to incorporate on the native side of things, which creates a lot of issues. Temenos Quantum is a proprietary product and not open source. There is not much information available on the internet for developers to reference when solving issues. You have to contact the help desk, who will then give you an appointment and work to resolve the issue. In terms of what Temenos can do better, they can make the product more mature so that we do not encounter as many black holes when encountering an issue."
"Temenos Quantum needs to improve its usability. It lacks information on the network. We have to contact the support when we are stuck with something."
"When developing our application, we also encountered certain issues related to delays and time-consuming builds."
ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews while Temenos Quantum is ranked 19th in Rapid Application Development Software with 15 reviews. ServiceNow Now Platform is rated 8.6, while Temenos Quantum is rated 7.2. The top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". On the other hand, the top reviewer of Temenos Quantum writes "Though a secure tool for building applications, there is a need to improve its stability". ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix, whereas Temenos Quantum is most compared with OutSystems, Microsoft Azure App Service and ServiceNow. See our ServiceNow Now Platform vs. Temenos Quantum report.
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