We performed a comparison between Microsoft Power Apps and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a very workable solution because it's an automated way of making applications. You have a template, you have the application know-how,"
"It allows us to provide all the information in one single place."
"When compared with Microsoft Power Automate, it is a bit more mature, and we're able to build things pretty rapidly."
"The most valuable feature is that PowerApps can be used by most business users. It is not only for programmers."
"It uses a lot of AI, which is helpful, especially during the setup process."
"The most valuable feature is the time-to-market because you can make apps pretty fast."
"I would say that it's a very advanced product because it empowers people to do simple things, which previously may have required people to have some technical skills."
"The solution allows you to use data to create excellent UI and quickly deliver an app. It speeds up production time."
"The integration with other tools is pretty good."
"In ServiceNow, the best features are the reports. We have more options there."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
"The simplicity is great."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"The product's most advantageous feature is platform innovation."
"The main reason that people use ServiceNow is that performance is very good."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"Improvements to the capturing of geographic locations and integration with maps would raise my score of the product from seven point five to its maximum of ten."
"The notion people have is that no code equals no knowledge, and that's simply not true. Even though you don't have to write codes, you still have to know what you're doing."
"The availability of templates needs to be improved. I understand that the ecosystem around it is still developing, but we need more templates. I would like the entire ecosystem around it to improve. I would recommend adding AI components. Even though we can always connect to Azure for AI components, they should slowly start looking at adding some AI components to PowerApps so that out-of-the-box learning can be applied to process flows. Salesforce has the Einstein layer that works along with license platforms. PowerApps should also have something similar."
"I have always felt that you need an IT background to use this solution."
"Microsoft PowerApps is not intended for customizing what's generated in a major way."
"The editor in the Web browser could be improved because it can be difficult to implement the commands in the buttons."
"They probably need to improve intelligent document processing."
"PowerApps can't do a lot of things that users need now. For example, it can't handle signatures."
"The cost has room for improvement. It is currently expensive."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
"The pricing model is complex and needs to be both lowered and simplified."
"The initial setup requires a lot of customization based on the individual company's processes."
"In ServiceNow Now Platform, UI is an area with certain shortcomings requiring improvements."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The UI is very bad and needs to be updated."
Microsoft Power Apps is ranked 1st in Rapid Application Development Software with 77 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. Microsoft Power Apps is rated 7.8, while ServiceNow Now Platform is rated 8.6. The top reviewer of Microsoft Power Apps writes "Low-code, low learning curve, and reduces manpower". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Microsoft Power Apps is most compared with Oracle Application Express (APEX), Mendix, ServiceNow, Appian and Zoho Creator, whereas ServiceNow Now Platform is most compared with ServiceNow, OpenText AppWorks , Appian, Mendix and Microsoft Azure App Service. See our Microsoft Power Apps vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.