Mendix vs ServiceNow Now Platform comparison

Mendix

Read 48 Mendix reviews

16,599 Views
10,589 Comparison Views

95% willing to recommend

ServiceNow Now Platform

Read 37 ServiceNow Now Platform reviews

2,656 Views
1,819 Comparison Views

97% willing to recommend

Mendix

ServiceNow Now Platform

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Mendix and ServiceNow Now Platform based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Mendix vs. ServiceNow Now Platform Report (Updated: May 2024).

Buyer's Guide

Mendix vs. ServiceNow Now Platform

May 2024

Download the complete report

Helped 787,061 peers since 2012

Categories and Ranking

Mendix

Ranking in Rapid Application Development Software

5th

Ranking in Low-Code Development Platforms

4th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Mobile Development Platforms (2nd)

ServiceNow Now Platform

Ranking in Rapid Application Development Software

11th

Ranking in Low-Code Development Platforms

8th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No-Code Development Platforms (3rd)

Market share comparison

As of June 2024, in the Rapid Application Development Software category, the market share of Mendix is 7.8% and it decreased by 22.7% compared to the previous year. The market share of ServiceNow Now Platform is 1.4% and it decreased by 22.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software

Unique Categories:

Mobile Development Platforms

23.8%

Low-Code Development Platforms

10.1%

No-Code Development Platforms

28.8%

Featured Reviews

MinhTran2

Technical Architect at Kyanon Digital

Feb 13, 2023

Useful for quick application building across multiple industries

My team has ten developers, and for one solution, we require three to five developers. Mendix is useful for various industries, such as retail, e-commerce, and banking. For example, we're currently using the solution for a payment app for retail. It can also be used to create a mobile banking app. Mendix is a low-code platform, which means that it allows us to build applications quickly and with less coding. It also has various pre-built components and integrations, which can speed up the development process. Furthermore, one of my team members has Mendix certification and uses it for marketing and sales purposes. The team is learning about how Mendix can be used for queries, which are currently at an intermediate level. Additionally, I have completed 55 queries in Mendix.

Read full review

Navin Jacob

CTO at a tech services company with 5,001-10,000 employees

Mar 14, 2024

Offers ability to create custom workflows and the platform gives us a single view of where we need to optimize

Currently, it's very technologically complex and requires IT specialists to fully understand the platform's potential. The user experience and usage perspective should be simplified for wider adoption, especially in smaller organizations. So, simplifying the user interface for both users and administrators is key. It is not very intuitive. In my experience, learning the tool takes months. Even then, it often requires a few years of on-the-job experience before users become fully comfortable. Newer tools on the market address the complexity issue ServiceNow faces, as its legacy base can be a limitation. Also, pricing can be a barrier for smaller organizations. With the rapid advancements in cloud-based technologies, particularly generative AI, ServiceNow may need to revisit its pricing to stay competitive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I found most valuable in Mendix is that it's very much suitable for mobile apps such as native Android or IOS supported mobile apps. The multiple features of the platform are very, very attractive and very popular. Mendix has technical features such as microflows and nanoflows. You can also access data models in the platform. These are the features that are very, very strong in Mendix. I got my hands dirty on other low-code platforms, but I have not seen such strong features in them compared to the microflows, nanoflows, and data model access that are in Mendix, including creating and integration. The platform has out-of-the-box adapters or out-of-the-box-connectors that you can integrate with different interface applications such as SAP, Salesforce, Oracle EBS, etc."

"The initial setup is easy."

"The solution is stable."

"It is low code, where the developers can still develop in Java. That to us is very appealing."

"The development environment is model-driven. We can use the information from this for our business engineers to make the information models, and they can also execute the model."

"We also use Mendix Enterprise Integration for complex business logic. It's a low-code platform, so we run Mendix in the Mendix Cloud."

"Mendix has made a great deal of effort to provide its developers a healthy, modern environment for developing. First of all, it adopts Agile methodology by creating a SCRUM-based app where you can handle your user stories. Next comes version control, which really allows multiple team members to collaborate quite easily. And last but not least, Mendix modeler, which is your IDE for developing Mendix apps."

"What I like best about Mendix is that it's leading the way for low-code, no-code platforms compared to other solutions in the market."

More Mendix pros

"The tool is generally easy to use, making it a very user-friendly product."

"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."

"The simplicity is great."

"The initial setup is very straightforward."

"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."

"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."

"The incident management has been the most useful feature for us."

"ITOM Discovery is a great feature."

More ServiceNow Now Platform pros

Cons

"It needs to provide an overview of model versioning control for the sake of the review process; better SCRUM board; an overview of model changes from the repository through Sprintr (SCRUM board). Also, a choice between versioning control system would be nice."

"Mendix could improve by allowing the customization of different programming languages, such as Python and C++."

"There is always a layer of custom code required."

"The code refactoring tools could be better, especially for applications running for years. It's not bad, but it could be smoother. Also, writing new widgets can be trickier than it should be for some people, but not if you're familiar with Mendix."

"I would also like to see automatic adjustment to the Java Heap, whenever an application load becomes too much for the application. It could also use hot database replication."

"It could use a more comprehensive widget creation studio in the IDE."

"While the documentation is good, the development box could be better."

"I struggle with solutions like Mendix in terms of creating enterprise solutions."

More Mendix cons

"The basic reporting system is rather static."

"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."

"The solution is very expensive."

"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."

"The initial setup requires a lot of customization based on the individual company's processes."

"The price is a bit high and can be a bit of a barrier for some customers."

"ServiceNow Now Platform's technical support needs to improve."

"When it comes to integration, it can be complex compared to other tools I'm currently using."

More ServiceNow Now Platform cons

Pricing and Cost Advice

"From a commercial point of view, we would like them to change that they currently sell it as a platform, but as a customer you have to decide upfront the usage of the platform. We would like to have Mendix sell it as a pay as you go model: You pay for what you use, and you don't pay for what you don't use."

"I would not recommend the solution to small and medium-sized businesses because it’s expensive. It’s great for big organizations. I rate the pricing as a three out of ten."

"Mendix is not open source, but its license cost is cheap, particularly when compared to the Appian license. The license model would depend on how many users you have and how many applications you are creating. If you are creating a single app, you just need to have a single app license, so it's free. If you want a multiple app license to cover two thousand or three thousand users, for example, internal users or external users, then you need to pay for the license. There's also a license model for above three thousand or four thousand, or five thousand internal and external users."

"Mendix licensing cost is based on the number of apps you have on the server. At the basic level, it is free of charge, so that seems reasonable, but once you go beyond that, and when it comes to the number of users on the app, that basic structure doesn't work, and the pricing tends to get a little bit steep."

"Its cost is higher than competitors. The cost mostly includes licensing. It is charged per user. The cost model could be better. When you have a big company, what does per user mean? If I have a company where I have 40,000 people who will go to access it but only 200 do, how do you license it and who do you pay for? If they hit it once, do you pay for it? The licensing is complex for a big company. It is easy for us to buy all we can eat, get an enterprise license agreement, and call it good."

"Pricing used to be complex, but Mendix has improved that quite a bit."

"Mendix seems a bit expensive. But in terms of wanting to have less developers and higher velocity, the total cost of ownership is fine. It's not cheap, though."

"There is a license required to use Mendix. The solution's price is high, but it is best suited for enterprise companies that have the budget. It is not for small or medium-sized businesses."

More Mendix pricing and cost advice

"The price of the product falls on the higher side of the spectrum."

"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."

"It's expensive and if you need some analytical views of your activity, there is an additional cost."

"The solution is expensive."

"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."

"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."

"The solution is expensive, and I rate it a ten for pricing."

"The pricing of this solution is done annually and it is very expensive."

More ServiceNow Now Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.

See recommendations

787,061 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

11%

Financial Services Firm

Government

Financial Services Firm

16%

Computer Software Company

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Mendix?

We also use Mendix Enterprise Integration for complex business logic. It's a low-code platform, so we run Mendix in the Mendix Cloud.

See all answers

What is your experience regarding pricing and costs for Mendix?

The pricing is fairly comparable. I would rate the pricing a six out of ten, where one is high price, and ten is low price.

See all answers

What needs improvement with Mendix?

The code refactoring tools could be better, especially for applications running for years. It's not bad, but it could be smoother. Also, writing new widgets can be trickier than it should be for so...

See all answers

What do you like most about ServiceNow Now Platform?

The integration with other tools is pretty good.

See all answers

What is your experience regarding pricing and costs for ServiceNow Now Platform?

I would rate the pricing an eight out of ten, with ten being very expensive solution. There are other solutions in the market that might be better suited for simpler use cases.

See all answers

What needs improvement with ServiceNow Now Platform?

The UI is not intuitive. It was updated recently, and it has been completely flipped. Some menus are hidden within dropdowns. It was much easier to access before. The recent update has not improved...

See all answers

Comparisons

Microsoft Power Apps vs Mendix

Compared 31% of the time

OutSystems vs Mendix

Compared 13% of the time

Oracle Application Express (APEX) vs Mendix

Compared 8% of the time

Appian vs Mendix

Compared 8% of the time

ServiceNow vs Mendix

Compared 6% of the time

More Mendix Competitors

ServiceNow vs ServiceNow Now Platform

Compared 27% of the time

Microsoft Power Apps vs ServiceNow Now Platform

Compared 25% of the time

OpenText AppWorks vs ServiceNow Now Platform

Compared 7% of the time

Appian vs ServiceNow Now Platform

Compared 6% of the time

Unqork vs ServiceNow Now Platform

Compared 5% of the time

More ServiceNow Now Platform Competitors

Product Reports

Buyer's Guide

Mendix

May 2024

Download Mendix product report

Buyer's Guide

ServiceNow Now Platform

May 2024

Download ServiceNow Now Platform product report

Learn More

Mendix

ServiceNow

Overview

Mendix is a low-code application development platform that helps your organization accelerate its application development lifecycle. The solution is designed to enable you to create software faster by abstracting and automating the development process for better business outcomes at speed and scale. Mendix has many key capabilities, including a tailored IDE for every developer, built-in collaboration tools for team development, feedback management, agile project management, the ability to build a truly responsive design across devices, and much more.

Mendix Features

Mendix has many valuable key features. Some of the most useful ones include:

App development
Multi-experience
Artificial intelligence
Intelligent automation
Data integration
Atlas UI framework
Cloud-native scaling
Single-click deployment
User-based security
Version control
Automated testing
Comprehensive admin suite

Mendix Benefits

There are many benefits to implementing Mendix. Some of the biggest advantages the solution offers include:

Efficient and easy to learn: Mendix allows business users and developers to build and deploy sophisticated multi-channel apps with a model-driven development platform that is much more efficient and easier to learn than traditional technologies.

Simple and responsive UI: Mendix allows business engineers to create an optimal user experience through predefined layouts for smartphone, tablet, and desktop user interfaces.

Native device functions: Mendix offers out-of-the-box widgets for native device functions. Mendix developers who are building a hybrid app can easily drag and drop a widget as a building block into an app without any further coding.

End-to-end mobile app dev flow: Mendix supports the end-to-end mobile app development flow, which makes it simple and intuitive for any developer to build mobile apps that can be part of larger multi-channel applications integrated with back-end apps and services.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Mendix solution.

PeerSpot user Somnath G., Solution Architect and LowCode Practice Lead at a tech services company, says, "What I found most valuable in Mendix is that it's very much suitable for mobile apps such as native Android or IOS supported mobile apps. The multiple features of the platform are very, very attractive and very popular. Mendix has technical features such as microflows and nanoflows. You can also access data models in the platform. These are the features that are very, very strong in Mendix. I got my hands dirty on other low-code platforms, but I have not seen such strong features in them compared to the microflows, nanoflows, and data model access that are in Mendix, including creating and integration. The platform has out-of-the-box adapters or out-of-the-box-connectors that you can integrate with different interface applications such as SAP, Salesforce, Oracle EBS, etc."

Sameer V., Consulting Manager at Deloitte, mentions, “Their native mobile capability is very good. In general, the way they launch the product has been great. Their product launching strategy is far better than any other platform. I work in OutSystems and Mendix. They tend to be more on the legacy side, OutSystems. With this solution, the product launching strategy is very, very agile. I really like when they roll out their updates, which are very, very frequent.”

Robert B., Solutions Architect at a computer software company, explains, The solution is just very quick and responsive. The initial setup is very straightforward, and those implementing the product do not have to be very technologically advanced in order to manage the process.”

ServiceNow Now Platform is a rapid application development software solution that enables data to flow seamlessly across applications and existing systems. It delivers workflow automation at an enterprise scale, allowing you to optimize business processes for productivity, agility, and resiliency. Now Platform has out-of-the-box digital workflows that automate everyday service requests, enabling delivery teams to increase service delivery speed, and free up time for higher-value work that drives enterprise-wide innovation.

ServiceNow Now Platform Features

ServiceNow Now Platform has many valuable key features. Some of the most useful ones include:

Configuration Management Database (CMDB): The solution’s centralized source provides full visibility into your IT environment.

Common Services Data Model (CSDM): Now Platform includes a CMDB-based framework that enables standard and consistent service modeling.

Conversational interfaces: The conversational interfaces allow users to seamlessly connect to virtual or live agents through any popular messaging app.

Service portal: Using this feature, users can build, customize, and deploy mobile-friendly self-service experiences.

Service level management: With the solution, users can gather service requirements and monitor and manage SLAs.

Reports and dashboards: Now Platform enables users to easily create and configure customized reports and eye-catching dashboards.

Flow designer: This feature helps users build, connect, and automate cross-enterprise workflows in a single, no-code design environment.

Machine learning: Automate routine tasks and resolve issues faster with purpose-built AI capabilities.

Data certification: The solution’s data certification allows users to manage scheduled and on-demand validations of platform data.

ServiceNow Now Platform Benefits

There are many benefits to implementing ServiceNow Now Platform. Some of the biggest advantages the solution offers include:

Innovation at scale and speed: Empower developers of any skill level to build and automate with low code tools. Users can also unlock ROI quickly with pre-built apps and integrations that extend digital workflows.

Optimize processes: Optimize work across the enterprise through automating tasks. The solution helps you work smarter and faster with native, purpose-built AI and analytics.

Connect siloes to create seamless experiences for employees and customers: Create and maintain a single source of truth for your enterprise and simplify user experiences with cross-enterprise workflows.

Reviews from Real Users

ServiceNow Now Platform is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has JavaScript flexibility, and is simple, stable, and agile.

YashShah, Sr. Software Developer at a university, writes, "What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."

“The simplicity is great. Based on my experience with other solutions in the market, the most important is the simplicity of implementing all the features that we have in ServiceNow and helping customers to simplify the work process in the daily journeys that they have,” says Bruno P., Architect and delivery manager at Axians.

Another PeerSpot reviewer, Romy B., IT BRM - Business Operations and Functions at Pernod Ricard, expresses, “[The solution is] a stable, scalable, and agile solution that provides fast deployment, good workflow automation and integration capability, but is held back by the UI.”

Sample Customers

Genzyme, TNT, Yahoo, Capgemini, Roche, D&B, Aegon, kpn, AZL, Sky, Arch, Penn State Univeristy, BancABC

experian, beachbody, health partners

Buyer's Guide

Mendix vs. ServiceNow Now Platform

May 2024

Free Report: Mendix vs. ServiceNow Now Platform

Find out what your peers are saying about Mendix vs. ServiceNow Now Platform and other solutions. Updated: May 2024.

DOWNLOAD NOW

787,061 professionals have used our research since 2012.

See our Mendix vs. ServiceNow Now Platform report.

See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.