We performed a comparison between ServiceNow Now Platform and Unqork based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"In ServiceNow, the best features are the reports. We have more options there."
"It is an absolutely scalable solution."
"The product's most advantageous feature is platform innovation."
"It can integrate anywhere, and you can make any kind of workflow."
"The incident management has been the most useful feature for us."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned."
"Unqork UI behaves consistently across devices and seamlessly adapts to various form factors."
"The basic reporting system is rather static."
"It is still difficult to build a set of services in ServiceNow. It can be done, but it is one of the more difficult things to do. If we're talking about scalability, we're talking about the ability to actually build that set of services a little easier."
"The UI is very bad and needs to be updated."
"ServiceNow Now Platform's technical support needs to improve."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
"They should reduce the solution's cost and make it more affordable for buyers."
"The licensing for this solution, with respect to the user, needs to be improved."
"The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon."
ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews while Unqork is ranked 24th in Rapid Application Development Software with 1 review. ServiceNow Now Platform is rated 8.6, while Unqork is rated 7.0. The top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". On the other hand, the top reviewer of Unqork writes "Great UI and out-of-the-box integrations, but needs expanded cloud platform support". ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Bizagi, whereas Unqork is most compared with Pega BPM, Appian, Microsoft Power Apps and Salesforce Platform.
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