Skype for Business vs Webex comparison

Skype for Business
Read 60 Skype for Business reviews
  • 2,758 Views
  • 987 Comparison Views
78% willing to recommend
Webex
Read 121 Webex reviews
  • 4,394 Views
  • 1,717 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Skype for Business and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Skype for Business vs. Webex Report (Updated: May 2024).
Buyer's Guide
Skype for Business vs. Webex
May 2024
Download the complete report
Helped 787,061 peers since 2012
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
4th
Average Rating
7.8
Number of Reviews
60
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Number of Reviews
121
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Virtual Meetings category, the market share of Skype for Business is 6.3% and it decreased by 24.0% compared to the previous year. The market share of Webex is 13.8% and it decreased by 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

GM
Feb 1, 2024
The product enhances team collaboration, but the video conferencing quality can be improved
We use the solution for team meetings and sharing desktop views when working with other team members We use the tool for problem-solving, sharing screenshots, and walking through demonstrations. The product makes working with members in a geographically dispersed environment easier. Desktop…
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Tichaona Ndoreka - PeerSpot reviewer
Feb 4, 2022
Quick updates and integrates well
I am using the solution for virtual meetings and for file sharing Integrates well with other Cisco solutions. The solution could improve by having cross-platform compatibility. For example, if you wanted to have a call with someone with Microsoft Teams you could do it with Webex. Not everyone…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices."
"The solution is scalable and is capable of working on every appliance on every operating system."
"We really like the screen sharing tool. The user experience is smooth, and user-friendly."
"We like the easy provisioning of Skype for Business Conferencing."
"The product's initial setup phase is very easy."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"The security seems good."
"The most valuable feature is stability."
More Skype for Business pros
"I am completely satisfied with the tech support."
"Doing presentations on the solution is very good. There isn't much they could do to improve this aspect. It's excellent."
"The installation is not difficult."
"You can configure whatever you want in great detail."
"The solution is perfectly stable, it normally performs very well."
"As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable."
"Seamless integration with Microsoft Outlook."
"We can do the global meeting with this solution."
More Webex pros
 

Cons

"The initial setup could be simplified."
"There might be some invitation issues with Skype for Business."
"The solution should improve the chat and add more flexibility to make a call."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
"Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution."
"The stability could be improved."
"The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch."
"I am not familiar with all of the features or whether they can hold conferences because we use Zoom for that. But, in my opinion, if they can do something similar to what Zoom is doing, it will be a complete solution."
More Skype for Business cons
"This solution would be much better if we could install an endpoint and have centralized management."
"The solution could improve by having cross-platform compatibility. For example, if you wanted to have a call with someone with Microsoft Teams you could do it with Webex. Not everyone wants to use the same virtual meeting application."
"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."
"An opportunity they could benefit from would be a version that includes meeting transcription. I usually use a third-party product to do transcription."
"It would be better if it were more secure. I do expect Webex to keep up with hackers and their latest techniques."
"The interface could be a bit more user-friendly."
"Webex could add some integration with Microsoft Office or G-Suite."
"There were some latency issues that could have been addressed if they had a data center in our location, e.g. the African region."
More Webex cons
 

Pricing and Cost Advice

"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"It may be slightly costly, but the features are awesome."
"It may be considered costly for certain markets, such as in India."
"Skype for Business' pricing is reasonable."
"We purchased an open license."
"Our company pays for a license for us to use the solution."
More Skype for Business pricing and cost advice
"The cost is pretty high compared to the competitors."
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
"This is an expensive product compared to Teams and it should be cheaper."
"Webex is expensive, especially compared to Zoom or Google."
"The price of the license for the solution could be less expensive."
"There is an annual license required for this solution."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"The charges attached to the subscriptions of the product are okay. There are no extra charges to be paid in addition to the standard licensing fees."
More Webex pricing and cost advice
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Top Industries

By visitors reading reviews
Educational Organization
88%
Computer Software Company
2%
Government
2%
Financial Services Firm
2%
Educational Organization
80%
Computer Software Company
5%
Government
3%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Skype for Business?
The solution’s video quality is fine.
See all answers
What is your experience regarding pricing and costs for Skype for Business?
I use the product's open-source version.
See all answers
What needs improvement with Skype for Business?
The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
See all answers
What do you like most about Webex?
Webex improved our overall team collaboration.
See all answers
What is your experience regarding pricing and costs for Webex?
I use the solution for free because I don't use the solution's enterprise version.
See all answers
What needs improvement with Webex?
There could be more some AI-related features.
See all answers
 

Comparisons

Zoom vs Skype for Business Logo
Zoom vs Skype for Business
Compared 22% of the time
GoToMeeting vs Skype for Business Logo
GoToMeeting vs Skype for Business
Compared 12% of the time
TeamViewer vs Skype for Business Logo
TeamViewer vs Skype for Business
Compared 11% of the time
Cisco Meeting Server vs Skype for Business Logo
Cisco Meeting Server vs Skype for Business
Compared 9% of the time
Cisco Jabber vs Skype for Business Logo
Cisco Jabber vs Skype for Business
Compared 6% of the time
More Skype for Business Competitors
Cisco Meeting Server vs Webex Logo
Cisco Meeting Server vs Webex
Compared 22% of the time
TeamViewer vs Webex Logo
TeamViewer vs Webex
Compared 16% of the time
Zoom vs Webex Logo
Zoom vs Webex
Compared 15% of the time
Cisco TelePresence vs Webex Logo
Cisco TelePresence vs Webex
Compared 8% of the time
Huawei Video Conferencing Platform vs Webex Logo
Huawei Video Conferencing Platform vs Webex
Compared 7% of the time
More Webex Competitors
 

Product Reports

Buyer's Guide
Skype for Business
May 2024
Skype for Business reportDownload Skype for Business product report
Buyer's Guide
Webex
May 2024
Webex reportDownload Webex product report
 

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
Cisco Spark
 

Learn More

Microsoft
Cisco
 

Overview

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Buyer's Guide
Skype for Business vs. Webex
May 2024
Free Report: Skype for Business vs. Webex
Find out what your peers are saying about Skype for Business vs. Webex and other solutions. Updated: May 2024.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.