Skype for Business vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
4th
Average Rating
7.8
Number of Reviews
60
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Virtual Meetings
3rd
Average Rating
8.6
Number of Reviews
85
Ranking in other categories
Remote Access (1st)
 

Market share comparison

As of June 2024, in the Virtual Meetings category, the market share of Skype for Business is 6.3% and it decreased by 24.0% compared to the previous year. The market share of TeamViewer is 4.4% and it decreased by 55.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
Unique Categories:
No other categories found
Remote Access
21.4%
 

Featured Reviews

Husam ALBAROUDI - PeerSpot reviewer
Aug 10, 2022
Good chat functionality and screen sharing, but not as robust as Microsoft Teams
I'm a customer and a user. I'm not sure which version of the solution we're using. I do tend to use normal Skype for personal use. While we use Skype for Business, they are moving more towards Microsoft Teams. Nowadays, you should just maybe buy the Microsoft package. If you are using a Windows laptop, then you need Word, Excel, and PowerPoint. Teams will come with this package. I prefer Microsoft Teams, actually. We have been using Microsoft Teams for the last three or four years. I'd rate the solution seven out of ten. It's a good product. It's not that bad. That said, not a lot of people are using it.
Darshan Makhecha - PeerSpot reviewer
Sep 2, 2022
Reliable, user-friendly, and flexible
In my personal use case, I connected my system with the computer diagnostic center. There were some software updates and there were some temp file issues that I dealt with and I would troubleshoot using TeamViewer The solution enhanced our productivity and has smooth remote accessibility. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security seems good."
"Our employees use this solution for a communal space to collaborate for organizational decision making."
"I have found Skype for Business to be stable."
"It's a good and stable product that fits my needs."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"It saves trouble, and it saves us time."
"There are free versions of the solution available."
"Skype for Business is good for meetings and instant messaging."
"The solution is scalable."
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"It's very easy to set up."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"TeamViewer is fast and easy to manipulate."
"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
 

Cons

"There are not many options, in terms of some other third-party integration."
"Make it user friendly."
"I don't recall coming across any big missing features."
"I would like to see an updated user interface and layout even though no functionality is missing."
"Skype's overall connectivity functionality or ability is one area with room for improvement."
"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."
"The video conferencing quality can be improved."
"The stability could be improved."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"I would like to see TeamViewer support multiple platforms."
"The solution could have better scalability."
"The business interface is clunky and not well-documented."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
"The security could improve in TeamViewer."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
 

Pricing and Cost Advice

"The cost of Skype for Business is incorporated into our Office 365 licenses."
"The solution is priced fairly."
"The licensing is billed on a yearly basis."
"It may be slightly costly, but the features are awesome."
"Skype for Business' pricing is reasonable."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"Our company pays for a license for us to use the solution."
"There is a free and paid version of this solution. I am currently using the free version."
"We're using the free version. We do not pay any licensing fees."
"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
"It would be nice if it is cheaper."
"We are not using the solution for commercial use therefore it is free to use."
"The price of the license could be less expensive."
"I used the free version of TeamViewer."
"TeamViewer has multiple licensing options."
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Top Industries

By visitors reading reviews
Educational Organization
88%
Computer Software Company
2%
Government
2%
Financial Services Firm
2%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Skype for Business?
The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
 

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
No data available
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Skype for Business vs. TeamViewer and other solutions. Updated: May 2024.
787,033 professionals have used our research since 2012.