We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"The installation is straightforward."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"It's simple and easy to use."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"The solution offers good value for money."
"The most valuable features are availability and security."
"You can scale the product."
"The quality of the call and the quality of the sharing have been excellent."
"This is a unique solution that is very easy to install."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"The product allows easy access to any system in case of any issues."
"The solution is scalable."
"I am satisfied with TeamViewer, and its performance."
"I have been satisfied with TeamViewer overall."
"We had some instability during the implementation process. This has since been resolved."
"We encounter challenges with portability, especially for users of iOS devices."
"Lacks a notification feature when internet is down."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"The only problems that you're going to have with the remote desktop are going to be firewall ports, security, and NLA, which is a net network level access control, or TLS transfer layer security or some other SSL-type of security."
"The training profiles could be better."
"The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features."
"It could be made simpler from a management perspective."
"Sometimes it lags."
"It's pretty limited on the options they have."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"The stability of TeamViewer is good, but it could be better."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"The file transfer functionality crashes sometimes."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, Citrix Workspace, VMware Workstation, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, BeyondTrust Remote Support and Webex. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.