We performed a comparison between Citrix Workspace vs. Microsoft Remote Desktop Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Citrix Workspace has the winning edge in this comparison. It has better ratings when it comes to features, ROI, and service and support.
"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
"From my perspective, the most valuable feature is the manageability."
"I can access it from anywhere."
"With this product, everyone can have a similar kind of desktop environment."
"It is a good product. I don't have any complaints."
"Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage"
"It is a stable solution."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"I like the way it can assess our system."
"The solution is scalable."
"It works fine, and it is largely issue-free."
"The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."
"The product saves time."
"The solution is now stable."
"I've had good experiences with Microsoft customer support."
"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
"Citrix duplicates multiple processes."
"We had an issue when we were using the Citrix server. We needed to install the Citrix Runtime in the server where the application was hosted."
"When there are technical issues, sometimes we can't get on the cloud."
"Integration with other vendors could be improved."
"Performance could be better if there was a low latency improvement."
"Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users. The feature should be available for all versions."
"The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"Microsoft Remote Desktop Services needs to improve its security."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"Sometimes difficult to set up without the requirement for login credentials each time."
"Lacks a notification feature when internet is down."
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Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 26 reviews while Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews. Citrix Workspace is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix Workspace is most compared with VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX, Nerdio and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Parallels Access and Apache Guacamole. See our Citrix Workspace vs. Microsoft Remote Desktop Services report.
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We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.