We performed a comparison between Spiceworks and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"It was easy to integrate Spiceworks with our existing setup."
"The solution is easy to use and easy to manage."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"Tickets by e-mail, with actions by hastag."
"This is a straightforward solution, easy to configure."
"Splunk has machine learning which is a valuable feature."
"The ability to manage large amounts of generated data and to protect all devices from unauthorized use are the most valuable features."
"The data analysis part is good in Splunk, which is something that I like the most. It is also quite easy to use. Its dashboards, visualizations, and analytics are good."
"The flexibility of the solution is quite good."
"Its integration is most valuable. Its UI is also pretty much easy."
"I like the ease with which dashboards can be created."
"We have a one stop dashboard for health of some of our services where you can click in and it takes you to other dashboards that have custom near real-time metrics that show the application's health."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
"Sometimes, it can be difficult to integrate what you need."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"We had some connections issues with the solution at the beginning."
"Splunk Enterprise Security incurs a significant cost because of the amount of data we send, but we are fine with the value we're getting for that price."
"On the technical side, it would be nice to see aspects of the recent acquisition of Phantom make it into the core Splunk Enterprise, not just become a part of the premium Enterprise Security."
"The UI can be difficult to understand for non-technical people."
"Its reporting can be improved. That's the only complaint I have heard. I don't need the reporting part, but I know that other people in the organization need it."
"Over time I will have more requirements and I can foresee the solution could improve the search algorithm to run and output the data faster."
"It is a good product, but the Achilles heel for a lot of organizations is the cost model for it because it gets expensive. That's because the model is based on how much data it processes a day, which can be prohibitive, especially if you have a lot of data. A lot of customers may not be ready for the sticker shock on how to fully leverage the product. I realized that the reason for that is that when it was originally designed, it was kind of like a big data modeling application. If they want to have a bigger customer base, they can come out with subsets of their product that are focused on specific things and have different pricing models. It may help with the cost."
"The solution could improve by making it more business analysis oriented. The way it is now is designed more for developers."
Spiceworks is ranked 33rd in IT Infrastructure Monitoring with 47 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 246 reviews. Spiceworks is rated 7.8, while Splunk Enterprise Security is rated 8.4. The top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
